Question about HP Photosmart 7510
Printer will not copy or fax. It says there is a paper misfeed. Then it says to make sure your document is placed all the way into the automatic document feeder. It starts to feed the original but then it stops and gives me the above error. Nothing is in the mechanism that I can see
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Posted on Jan 02, 2017
SOURCE: Jam in the document feeder
I think I found my answer. You don't have to un do any screws. Lift up the cover to the automatic feeder. You will see a spring on the side of the mechanism towards the front; remove the spring; that will allow you to lift up the little arm the spring was attached to and remove the roller or bar and the light blue/green plate just under it. Then you will be able to see the jammed paper, which which I was able to carefully pull out with a pair of tweezers. Some was under rubber rollers, but when I pulled the paper sideways it slipped out. Now it works!
Posted on Mar 09, 2008
This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.
Posted on Mar 14, 2008
SOURCE: hp psc 1315 paper jam
. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.
2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.
3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.
4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.
7. Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Posted on Jun 18, 2008
I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?
Posted on Feb 20, 2009
as soon as you load the original on the ADF you get the message as original loaded..check if you get this message..
if you do not get this message..try cleaning the rollers with the lint free cloth(dry cloth)..try to make a copy..if its still the same..
then connect the printer directly to the wall outlet..and then check..
if its still the same then try these steps..
1)unplug the power chord from the back of the printer..press and hold OK and CANCEL button together..
2)while pressing these two button plug in the power chord to the back of the printer..
3)after you plug in the power chord do not release those two buttons untill the screen goes blank..
4)once the screen is blank release the buttons and then turn on the printer..
5)then try to make a copy from the ADF..if its still the same..then machine should be replaced..
let me know if this has worked..
Posted on Mar 13, 2009
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