Question about Xerox 5855/APT COPIER PRINTER

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Xerox 5855 always says resources required even though all paper trays are correct and full

Jobs just hang in the print queue until they are manually deleted by someone. After checking paper levels the machine status display shows "waiting confirm..." next to both 11x17 drawer statuses. have only had it a few weeks

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 208 Answers

SOURCE: sanning issues

Here is the process that should free you up.

  1. Press the [Access A] (key symbol) button on the top, right-hand corner of the Control Panel.

    wcpro55-contl-pnl-access.jpg

  2. Enter the system user name and password using the Touch Screen keyboard, then select [Enter] on the Touch Screen. The default user name is Admin and the password is 1111.
  3. If the Internal Auditron is not enabled, select the [Go To Tools] button. If the Internal Auditron is enabled, select the [Tools Pathway] button.
  4. Select the [More] button..
  5. Select the [Software Reset] button.
  6. Select the [Reset Both] button. The Confirmation Required screen will be displayed.
  7. Select the [Confirm] button. The lights will blink and the machine will begin its reboot procedure; this should take less than five minutes to complete. The machine will automatically return to the Features screen when the process is complete.
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Posted on Dec 20, 2007

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  • 208 Answers

SOURCE: Xerox 8830 - 2 Drawers / Trays non-operational

I would suggest to have the proper service rep work on it. albeit pricey if you want it to work correctly have it professionally serviced.
Or say, Dearly beloved, we gather here today LOL.

Posted on Dec 20, 2007

  • 2072 Answers

SOURCE: xEROX 8200 PAPER JAMMING

SOund more to me like you have worn out feed wheels. They are slipping when trying to feed, therefore you get a paper jam indication, but no paper has been fed. Check the feed roller texture. If it is slick replace the roller.
I will state that first. You could have a sticking sensor, but that is less likely if you say it feeds paper.
The second most likely problem is the paper feed or paper registration clutch failing. Those are electromechanical clutches that are located on the loerf front section of the frame. You would need to remove the left side cover ( looking from the front). The clutches are round and silver, about an inch and a half thick with black gears on them. If the clutch faces are slipping, the rolllers will not drive and result in a jam.
The more I think about what your describing, the more I believe one of your clutches is bad.

Posted on Sep 26, 2008

christyrse
  • 45 Answers

SOURCE: Hi - I have a

Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.

Please let me know if this is not clear,

Good Luck!

Posted on Oct 08, 2010

  • 1 Answer

SOURCE: My Xerox Wokcentre 4260 is

Solution : Perform an On Demand Image Overwrite (ODIO) Image Overwrite Security protects against unauthorized retrieval of confidential data from the machine by removing image data that is left when jobs are processed. When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns.
There are two options for On Demand Image Overwrite: Standard and Full Overwrite. Standard ODIO will overwrite all jobs stored in image data as well as fax card image data. Standard ODIO will not overwrite fax mailbox, Poll store (mailbox 0) and dial directory information, or folders created with the Store Job feature, if these features are installed on the machine. Standard overwrite takes about 30 minutes. Full overwrite takes approximately 160 minutes to complete.
NOTE: Full ODIO will overwrite and delete all fax image data, including mailboxes, Poll store and dial directories on the fax card. Full ODIO will also overwrite any images that have been stored in folders created with the Store Job feature. When On Demand Image Overwrite is initiated, the machine is taken offline until the overwrite is completed. Any existing jobs in the queue are terminated, including print, fax and LAN fax jobs.
NOTE: Overwrites can also be performed on a per-job basis, immediately after each job has been processed, using Immediate Image Overwrite. See the Related Items below for additional information.
CAUTION: The machine should not be in Diagnostics mode when the overwrite is started. (The Touch Screen indicates a status of "Diagnostics Mode". This mode is used by Customer Service Representatives when servicing the machine.)

Do not power off the machine while an overwrite is in progress.

To perform an On Demand Image Overwrite from the Control Panel:

  1. Access the Tools screen. See the Related Items below for additional information.
  2. Select [Security Setting].
  3. Select [Image Overwrite Security].
  4. Select [On Demand Image Overwrite].
  5. Select the [Standard / Full Overwrite] button to switch between the two options, and select the required option.
  6. Select [Overwrite Now].
  7. The Overwrite Confirmation screen will be displayed. Select the [Overwrite] button to begin, or select [Cancel] to cancel the On Demand Image Overwrite. The machine will be taken offline and will be unable to receive any incoming jobs. The Image Overwrite will proceed to overwrite all image data on the hard disk.

    NOTE: If Embedded Fax is installed, all Embedded Fax compact flash data will also be overwritten.

  8. When the overwrite is complete, the On Demand Image Overwrite completion screen will be displayed.
  9. Select [Close]. The Disk Overwrite Confirmation Report will print. This details the status and time of the overwrite. The Network Controller will then reboot and network functionality will be unavailable for several minutes.

    When the machine has rebooted, verify that the overwrite operation has completed by viewing the Confirmation Report (under Confirmation Details). The Job Information: Status ESS Disk parameter should read "SUCCESS".

Posted on Jun 08, 2011

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HP C7280 wont print custom size card stock 7.25 x10.25 wont feed or paper jam, however will print when fed on the left side but no guide to keep paper straight. how to correct this issue, Ive cleaned


Your question does not provide all the information necessary to absolutely resolve the issue. By now I suspect you've already resolved the issue or given up. Perhaps someone can use this info.

Need to know: Operating System (Windows 95/98/Vista/XP/7/8), Application (Word, Paint, Firefox, etc), type of job (jpg, pdf, text, etc.)

There is no short answer possible; but, I may be able to help with a generic answer. I can't help on Apple but I suspect it's the same as Windows, (and Unix, Linux, OS2, etc.).

Provided the Printer works proper on normal 8 ½ x 11 stock (print media) then it is not a printer or Queue issue unless it is just confused. As a printer technician I have seen this resolved by rebooting the machine(s) and trying to print again. If that doesn't resolve the issue you need to know:

The application you send the print job from tells the Queue what stock (letter, legal, card, envelope etc) to expect. The Queue, a component of all versions of Windows, is created when the printer is initially installed on the computer. The Queue holds print jobs and then sends them on to the printer when the printer tells the Queue it is ready. Some applications are more robust allowing more options than others. However, printing from inside a browser is frequently sketchy. If you're printing from an application that is different from the one that created it you may face an issue of the printer not getting the correct stock information.

Very Important: First before you attempt to send the print job check the settings in the app to insure your job has the right paper stock selected. Then, as you prepare to send the job from the app to the Queue before you hit the final "Print" button, check the "Paper Source/Size/Media" boxes in the "Printer Properties" to make sure your sending the right stock information. If that doesn't fix it; try to save your project in a format readable by another application and try to print it from the other app.

Note: 1. Print jobs are served to the printer by the Queue one at a time on a FIFO (First In First Out) basis. Sometimes print jobs get hung up in the Queue. A hung print job will block all subsequent jobs until the hung job is cleared. When a print job is sent and nothing happens (no printer activity or error messages on the screen.) look in the System Tray for a printer icon. Open it up and see if there are any jobs hung. If so cancel them and start afresh. This may require a reboot.
2. Print Queues can (rarely) become corrupt and must be deleted and rebuilt.

There are still variables too numerous to mention.
You can get HP Support at
HP Photosmart C7280 All in One Printer support

Whew! I've never tried to help resolve this issue in a post. Good Luck!
25342631-ojhjuia1t4y4ymvfomrnrmax-5-0.jpg

Dec 28, 2014 | HP Photosmart C7280 All-in-One Printer

1 Answer

On my home wireless network, my notebook computer's print jobs go to the correct printer but won't stop printing until it is canceled from the device manager. The PC that is on the network wor


sounds like the print job queue is overloading the wireless network, causing a hang on that side

big print jobs do that even on wired systems might consider adding more printer memory

May 26, 2012 | HP P2035n Laserjet Printer Monochrome

1 Answer

Hi - I have a Xerox Workcentre 4250 Printer/Fax and keep getting error code 22-504 (Paper Properties Mismatch). The tray has the correct paper size ... what to do? All the pending jobs are idle ...


Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.

Please let me know if this is not clear,

Good Luck!

Oct 07, 2010 | Xerox WorkCentre M-24 Color Copier

3 Answers

Printing from wrong tray


I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.

Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".

I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.

Let me know whether this works for you too!

Feb 12, 2010 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Print jobs keep going to manual tray even though i'm sending plain paper 8.5x11 jobs at it windows xpp, newest drivers downloaded yesterday from hp no problems printing to other printers


You need to check the software you are printing from.

if you are using microsoft word for example. the page setup in microsoft word will take piority over the windows settings.

So if microsoft word page setup is set to use manual and your windows driver says to use tray 1. it will always use manual.

The other possible cause for this is in the printer's menu system defaults. but the laserjet 1012 does not have a menu system I believe.

Jul 09, 2009 | HP LaserJet 1012 Printer

1 Answer

Print jobs stick in prnt queue


A lot of users have no idea how to change the MS Office default from US to UK .. so they have US spellings and US paper sizes (known as 'Letter' sized) .. and (of course) any Document that started life in USA keeps it's size until some-one changes it ... since Letter size is almost the same as A4 no-one cares UNTIL they come to print it ...

I'm sure you can guess the rest :-)

Yes, the Printer is looking in it's feed tray for Letter sized paper .. yes, Letter doc's will print just fine on A4 and most printers have a setting somewhere that lets it use A4 when asked for Letter (often called "automatic A4<>Letter convert" or some such)

NB. when time permits, perhaps the unfortunate users can have their MS Office apps. set to UK mode :-)

Mar 17, 2009 | Dell Office Equipment & Supplies

1 Answer

Brother HL-5240 printer problem


This usually means a print job is stuck in the queue that was set to "manual feed" or to a different paper size, such as legal. Add paper to the front manual feed and press "Go". If this is the problem, the stuck document will begin printing from the manual tray.

To clear the problem without printing from the manual feed, cancel all jobs on the printer, delete any jobs out of the Windows print queue and restart the computer.

Dec 04, 2008 | Brother HL-5240 Laser Printer

1 Answer

Paper source


I would suggest checking printer properties in the computer and ensure the paper size and source is Letter and set to Automatic Choose. Another choice may be to deleted the printer driver and re-install it. You can also go into the menu options until you get to Set factory defaults, press Select, then try the print job again.
I really suspect a program is controlling this from the computer.
To get a list of the existing printer settings, Select Menu and use the Right Arrow button until you get to Printer Menu Settings. The printed report should tell you what your actuall settings are. Maybe the default is set to Custom, instead of Letter.
The Set Factory Defaults option should fix most problems.
Good Luck John Moser

Jul 01, 2008 | Lexmark Optra S 1625 Laser Printer

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Jun 25, 2008 | Brother HL 5250DN Laser Printer

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