Question about Xerox 5855/APT COPIER PRINTER
Jobs just hang in the print queue until they are manually deleted by someone. After checking paper levels the machine status display shows "waiting confirm..." next to both 11x17 drawer statuses. have only had it a few weeks
Posted by Anonymous on
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: sanning issues
Here is the process that should free you up.
Posted on Dec 20, 2007
I would suggest to have the proper service rep work on it. albeit pricey if you want it to work correctly have it professionally serviced.
Or say, Dearly beloved, we gather here today LOL.
Posted on Dec 20, 2007
SOURCE: xEROX 8200 PAPER JAMMING
SOund more to me like you have worn out feed wheels. They are slipping when trying to feed, therefore you get a paper jam indication, but no paper has been fed. Check the feed roller texture. If it is slick replace the roller.
I will state that first. You could have a sticking sensor, but that is less likely if you say it feeds paper.
The second most likely problem is the paper feed or paper registration clutch failing. Those are electromechanical clutches that are located on the loerf front section of the frame. You would need to remove the left side cover ( looking from the front). The clutches are round and silver, about an inch and a half thick with black gears on them. If the clutch faces are slipping, the rolllers will not drive and result in a jam.
The more I think about what your describing, the more I believe one of your clutches is bad.
Posted on Sep 26, 2008
SOURCE: Hi - I have a
Check the print settings on the documents that are idle; they may be an off size rather than the standard and you may have to fake out the printer by "resetting" the paper size to the size of the print jobs; this sounds off but works in may cases. To reset the papersize, pull out the tray and put it back in, manually set the page to whatever it is calling for.
Please let me know if this is not clear,
Posted on Oct 08, 2010
SOURCE: My Xerox Wokcentre 4260 is
Solution : Perform an On Demand Image Overwrite (ODIO)
Image Overwrite Security protects against unauthorized retrieval of confidential data from the machine by removing image data that is left when jobs are processed. When started, all of the physical areas of the hard disks holding job data are overwritten with a series of alphanumeric patterns.
There are two options for On Demand Image Overwrite: Standard and Full Overwrite. Standard ODIO will overwrite all jobs stored in image data as well as fax card image data. Standard ODIO will not overwrite fax mailbox, Poll store (mailbox 0) and dial directory information, or folders created with the Store Job feature, if these features are installed on the machine. Standard overwrite takes about 30 minutes. Full overwrite takes approximately 160 minutes to complete.
NOTE: Full ODIO will overwrite and delete all fax image data, including mailboxes, Poll store and dial directories on the fax card. Full ODIO will also overwrite any images that have been stored in folders created with the Store Job feature. When On Demand Image Overwrite is initiated, the machine is taken offline until the overwrite is completed. Any existing jobs in the queue are terminated, including print, fax and LAN fax jobs.
NOTE: Overwrites can also be performed on a per-job basis, immediately after each job has been processed, using Immediate Image Overwrite. See the Related Items below for additional information.
CAUTION: The machine should not be in Diagnostics mode when the overwrite is started. (The Touch Screen indicates a status of "Diagnostics Mode". This mode is used by Customer Service Representatives when servicing the machine.)
Do not power off the machine while an overwrite is in progress.
To perform an On Demand Image Overwrite from the Control Panel:
NOTE: If Embedded Fax is installed, all Embedded Fax compact flash data will also be overwritten.
When the machine has rebooted, verify that the overwrite operation has completed by viewing the Confirmation Report (under Confirmation Details). The Job Information: Status ESS Disk parameter should read "SUCCESS".
Posted on Jun 08, 2011
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