How to diagnose crown ce1000 on a laptop
You can't diagnose the amp with a PC. That's not what the RJ11 jack is for.
Have a read of your instruction manual (or download a copy from the Crown web site, and then read it). You'll see that the RJ11 is for fault monitoring. The feature allows a remote fault indicator circuit to be installed some distance away from the amps.
The fault indicator simply alerts an operator to a fault condition. The events that would trigger a fault are listed in the manual. The front panel indicators give a more comprehensive overview of the operating condition of the power amp.
Hope this helps
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