Tried 2 different ipods. both are running and playing on the ipod window but nothing on the bose. tried multiple house electrical outlets. the bose appears not to have any power. checked all the converter box connections. is there a fuse or something in the unit that could be blown?
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Re: bose sound dock doesn't work at all
If this is the original SoundDock, the power supply in back is 4 pronged and a pin could be broken. If it makes a quiet thumping sound, then just make sure the power supply is not plugged in upside down (it's easy enough to do).
If this is the SoundDock II or the SoundDock portable, it's hard to say why this would happen, so you should call Bose on that one. There should be an indicator light that tells you when it has power..
Just so you know: I have a brand new sounddock and couldn't get it to work at all with my new ipod touch! After fooling around with it half a day, I finally took off the new protective cover devise on my ipod and presto, it works beautifully. I wasn't getting a good connection. Duh!
The Bose power supply plug (the business end that goes into the unit itself, has a small copper pin in the center of the round "tube". If that gets bent, or the alignment is off, so it doesn't enter the very small hole in the center of the power port in the unit, it wont turn on. UNPLUG THE POWER CABLE FROM THE WALL, then use a small screwdriver or bobby pin to straighten that center pin out. Plug everything back in and see if it works.
I had the same issue. After checking the pins and replacing the battery on the remote, I simply removed and replaced the batter on the Bose SoundDock unit. For some reason, the Bose SoundDock didn't detect the battery. After reseating the battery, the remote now works.
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Maggie, you haven't stated which Bose system you have but the generally if the pop vocals are virtually inaudible and and it sound hollow then your ipod connector is damaged and one of the audio pins is not making contact. I have repaired hundreds of systems and you can spot it straight away. Assuming it is a Sounddock then the most inexpensive best is to 'buy and try' a docking connector from www.invebo.com. You can do it yourself click here to see the guide video. (Buy and try means that you are guaranteed a refund if it doesn't fix your problem)
different ipod generations have different shapes for their chargers
i mean the angle of the ipod is different
when u buy an ipod it comes with a white piece that has an eccentric hole in the middle
put this down b4 putting the ipod in
it may work now
but u may have broken the usb access port for the bose
um ur sounddock might require that u place the white docking piece that came with ur ipod to be place b4 the ipod is docked
if not u may ruin the dock and the ipod usb port
this is done because different generation ipods(nana and touch and ...) have different shapes so the entrance for docks may require to be eleveated or reduce in gradient
basically if the dock isnt made for the specific ipod or u dont know
just put the white piece in
My remote worked perfectly until I changed the battery. The original battery was CL 2032 and I replaced it with DL 2032. After replacing the battery, only the volume control works. The off button will only fade the sound while the button is depressed. Release the button, and the volume returns to the original level and the unit remains On.
None of the other buttons work.
If you've found a solution, please post it here.
I had this problem for the pat two days. Believe it or not I took my Ipod touch of the dock. Shut the power off to the Ipod to reset it. Also the power to the docking station. turned everything back on. Put the Ipod back into the docking station and heard the beep.. and hit play and it was working again. Not sure but shutting Ipod off does act like a reset.
It sounds like an issue with the internal motherboard and possibly the audio jack. I'd reccomend taking it into a local apple store to have them fix it or contacting them via their support website here. Also you may want to consider their price quotes vs purchasing a new one when you talk to them.
the apple ipod are very delicate and it seems that docks are very harsh on the internal workings IE: motherboard of the ipod. it not just the touch, it's all ipods. My suggestion is to check the headphone jack and if you get sound, don;t play your ipod on the dock at all. Your dock has probably done some damage to the audio circuit on the board. If you get sound through the headphone jack save your ipods life and just use it through the jack. I have replaced numerous motherboards on ipods played on docks. they just don;t handle the charging and playing very well whether it's heat or just the wrong voltage I am not sure. But my first question to a customer is have you played it on a dock. I would stay away from the dock
I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.
I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!
Have you tried another iPod on it?? I suspect that if you do, that one won't work either. If it's a Bose SoundDock then they are well known for having problems with the iPod connector getting loose. Try with another iPod. If results are the same, take your SoundDock back. Bose should exchange it straight away.