Question about Lexmark X342n All-In-One Laser Printer

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PC life warning - Lexmark X342n All-In-One Laser Printer

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  • Lexmark Master
  • 5,099 Answers

This means that the photoconductor has reached the end of life; on other printers, this is called the drum. It transfers the toner onto the page during printing so that it will fuse to the paper. The replacement is $70 from Lexmark: http://www.lexmark.com/US/en/view/Ink/Toner%20&%20Supplies/X340,-X342-Photoconductor-Kit/catId=cat170003-category&prodId=3599-product . The replacement should last about 30000 pages.

To replace the unit after you get a replacement, open the front cover and pull out the print cartridge assembly by the handle. Put the assembly on a flat surface. Remove the toner cartridge by pressing the button on the assembly and pulling on the handle. Open the new photoconductor kit and snap the toner cartridge into place on it. Then slide the new assembly into the printer. The steps are shown here: http://support.lexmark.com/index?page=answerlink&userlocale=en_US&segment=SUPPORT&locale=en&url=http%3A%2F%2Fsupport.lexmark.com%2Findex%3Fpage%3Dcontent%26id%3DSO4365%26actp%3Dsearch%26viewlocale%3Den_US&productCode=&answerid=16777217&searchid=1397780403561 .

After installing this, you need to reset the photoconductor counter.
With the printer on, open the front cover and press and hold Stop for 5+ seconds. When you see Resetting PC Counter release the Stop button. Close the front cover when prompted to do so.

If this doesn't clear the error, try powering off the printer for 10 seconds. Otherwise, try unplugging the printer for a minute to reset the internal memory. If the unit still doesn't reset the counter, it may need service. Contact Lexmark.

I hope this helps.

Cindy Wells

Posted on Apr 18, 2014

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Posted on Jan 02, 2017

  • 125 Answers

SOURCE: Yellow PC unit life warning

Hi:

From the ready menu scroll down and find the supplies menu. Under the supplies menu you will find the Replace Supplies Menu. Select it. Then scroll dyel to yel PC unit, select it and that will turn off the prompt.

Good Luck

Andrew

Posted on Jun 28, 2009

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