Question about Kenmore Elite HE4 Electric Dryer

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My dryer power & light and heat is on but drum does not spin

Power is on but drum does not spin

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  • Anonymous Mar 20, 2014

    No power is getting to the dryer. No lights come on. No heat and the drum does not turn.

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  • Expert
  • 249 Answers

Could be the door switch

Posted on Jun 19, 2009

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jumptrout51
  • 3361 Answers

SOURCE: The dryer heat works but the drum is not spinning.

Raise the top lid and inspect the belt. If it is broken, replace it.

Posted on Apr 12, 2009

pgh_pa_guy
  • 2992 Answers

SOURCE: Dryer drum won't spin/tumble clothes

Chances are it's a broken belt. If you hear the sound of the motor running and your dryer is heating, there's nothing else but the belt.

Changing the belt yourself is pretty easy if you can use a screwdriver and have a little mechanical ability. The new belt is around $20, and you'll save big if you don't call a service person to do it for you. A good site with a step-by-step illustrated procedure for changing the belt is here. They also sell parts, or you can find the belt locally at any appliance parts store.

Posted on May 04, 2009

  • 24 Answers

SOURCE: The heating compenent works, but drum won't spin

Have you checked the belt? That's generally the problem when a dryer stops spinning.

Posted on May 19, 2009

Illeagle
  • 525 Answers

SOURCE: DRUM WILL NOT SPIN BUT DRYER WILL HEAT IT'S A WHIRLPOOL

I have provided a checklist courtesy of; www.repairclinic.com
They also provide repair parts, disassembly diagrams and procedures.

You can also checkout www.homemanagement.services.officelive.com for other appliance help websites.

Warning! To avoid personal injury or even death, always disconnect your appliance from its power source--that is, unplug it or break the connection at the circuit breaker or fuse box--before you do any troubleshooting or repair work on your appliance. Also, because some components may have sharp edges, use caution while working on your appliance.
If your dryer doesn't tumble, check these:

Belt
Motor
Door switch
Belt Dryers have a drive belt that turns the clothes drum. If the belt breaks, the drum stops rotating. Then you need to replace the belt, and often the idler pulley, because the pulley tends to wear out at the same time.

Click here for a belt installation diagram.

Motor If the dryer motor only hums when you press the Start button, the motor may be burned out. Here's how to test the dryer motor:

  • Remove the belt.

  • Check for obstructions in the blower fan housing.

  • Manually rotate the shaft of the motor.

If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor.

If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers or pulley, and then reassemble the dryer and try it again.

If the motor hums but doesn't rotate on its own even with the belt removed--yet you can turn it freely by hand--you usually need to replace the motor or the motor start capacitor.

Posted on Jul 13, 2009

dmftrucker
  • 1922 Answers

SOURCE: My druer is heating but the drum wont spin

either the motor is defective or the drum belt is broken or off the pulleys, if you can't hear the motor start and run w/o belt attached and it just buzzes the motor start cap could be bad

Posted on Oct 03, 2009

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Samsung elec dryer, Model dv5451aew xaa 01. Drum not spinning. Belt ok. Dr Sw ok. Changed both fuses on heating element. Nothing.


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If you can hear the motor running when you turn the dryer on but the drum does not turn, it may be that the belt has broken or the idler has come loose. You don't mention the make and model of dryer but most are driven by a long belt that goes from the motor at the bottom of the dryer over the drum. It is held tight by an idler pulley. Google "drum will not turn" along with your make and model so find out how to gain access to the underside of the dryer to make sure the belt is intact.

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Most clothes dryers have a thermal limiter or fuse, which is a heat-sensitive safety mechanism that shuts off heat to the drum or the power supply to the dryer if it overheats. Unfortunately, you can't replace a thermal limiter once it activates. The only choice you have is to replace it; your dryer won't operate properly until you do.
Although you can't reset a thermal limiter that has been blown, you can reset the dryer's two circuit breakers and restore heat to the drum and power to the dryer. However, after the breakers are reset, you'll still only have partial function of your dryer. For example, it might spin but not heat or it might initially turn on just to shut down after a few minutes. You must replace the defective thermal limiter to reinstate your dryer's full function.

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Well I know that older dryers came with a wiring schematic for where all the wires go, but yours may not. There is a lot of experimenting with dryers when it comes to diagnosing. I would say that it is very possible a door switch could cause that depending the position its stuck in. If no power is going through that switch then the heating elements may work off of whether that switch switch is operating or not. If your heating elements worked before this then I would have no doubt that they are working now. If the switch being replaced doesn't work I would then go and check for full voltage at your main terminals (120V per power wire and 240V across both of the wires)

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IT IS POSSIBLE THAT YOUR DRUM SUPPORT & BEARINGS HAVE GONE, WAS IT SQUEEKING & HAS DRUM DROPPED SLIGHTLY??
IF SO ID SAY THAT IT IS THIS MINE WENT WRONG A FEW MONTHS AGO, SO I TOOK IT TO BITS & IT WAS THE ABOVE PROBLEM, JUST AN IDEA OR YOUR MOTOR HAS PACKED UP, OR YOUR DRUM BELT HAS SNAPPED..

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