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Rdr-gx330 Stuck at welcome, unfinalized disc is inside, I have attempted pressing the power button for 15 seconds which recycles the power, I have tried the power+eject+stop to get the dvd out, nothing at this time is working as it has in the past. Any other suggestions on how to get past the frozen welcome or at the bare minimum get the disc out. I cannot seem to find any options for a manual eject.

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Posted on Jan 02, 2017

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SOURCE: DVD Tray will not open

I purchased this unit back in Mid November to make DVD's of my kids old VHS tapes. To date I have probably have made 400 DVD's. Sunday we came home from being gone all day and the unit was locked up. I tried the reset button, unplugged the unit etc to no avail. I unplugged the unit all Sunday night and looked at it again on Monday morning. I was ready to take the unit back to Best Buy and the unit ejected the DVD and has worked for 2 days (Recorded another dozen DVD's). Tonight while reading the paper a message came on my monitor that there was a problem with the disk and instructed me to push the "enter" button which shut the unit off and was suppose to recover the disc. The recorder is now locked up again. A number of 000000's flashes accross the display and the unit constantly cycles off/on. So it is trying to recover but is obviously not being successful. I am going to try the same thing tonight. I am not sure if I have a bad set of blank DVD's. They are Sony -DVD R, same ones I have been using all along. I do remember having this "Error" message when I first started this project and I had to unplug the unit to resolve but it didn't lock up and I haven't had any issues until Sunday. Seems like something in the software is screwed up. It is frustrating that there doesn't seem to be a manual way to eject the disk??!!

Posted on Jan 16, 2008

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SOURCE: Disc won't eject, stays in "RECOVER" mode

I have a panasonic DMR E-60 and had the same problem. What I did was remove 2 side screws and 3 rear screws and lifted top cover off. Then if you are facing the front of the unit to the right of cd unit there is a little nipple that locks the mechanism. Push that in, which would be to the left if your facing the front of the unit. Then press the eject button. Mind you it must be plugged in to power. Be careful not to touch any of the green boards or metal. Hope I was clear. I sent it to panasonic but they wanted 40. just to look at it and up to 140.00 to fix it.

Posted on Jun 03, 2009

  • 5 Answers

SOURCE: My DVD Recorder Won't Start

Sometimes, the Sony documentation recommends unplugging the DVD Recorder for at least 30 minutes, instead of the regular 15 seconds. I know this timing makes a difference on DVR's.

Posted on Jul 23, 2009

  • 1 Answer

SOURCE: SONY RDR GX120 stuck on WELCOME message

I have similar problem. I found that if I remove the outer casing (disconnect from mains supply first) and disconnect the DVD cable to the units circuit board then power up again it would clear the problem, but on reconnecting it then trying again the ‘Welcome’ message returned as before. I’m guessing it’s a problem with the DVD drive or its connection. The only other thing I have noticed is, if you do manage to clear the ‘Welcome’ message and leave the unit switched on with the standby button the unit works as normal.

Posted on Oct 12, 2009

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SOURCE: welcome screen locked, tray doesn't open, pwers off rdr gx330

The manual for your dvd is on the sony website
http://esupport.sony.com/US/perl/model-documents.pl?mdl=RDRGX330&LOC=3

Go to F&Q and see disc stuck.

Posted on Oct 19, 2009

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