Question about Acer Aspire 5100 Notebook
My laptop starts up as it should, everything works fine. Mouse and keybouard works just as they suppose... But at the last stages of the startup computer becomes unresponsive, no keyboard and no mouse controll... Problem started after it updated windows, I've tried to backtrack the system to the last working recovery point. But the broblem doesn't seam to get fixed this way... What should I try next?
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Posted on Jan 02, 2017
from ur update..it seems lik that it's not any soft based errors...it's hardware error..so it's better to hand over that to authorised service expert!!!!dont let anyone repair that!!!it will make ur problem much more bigger!!!!friend!!
Posted on Nov 01, 2007
SOURCE: keyboard and mouse frozen
Since I bought the Aspire 5100 in Dec. 2006, it has crashed 4 times. When it crashes, a weird screen comes up, and everything is frozen, so you cannot do anything but power it down. When you try to power back up, most of the time it will not boot up. Rarely, it will boot up but the keyboard and mouse are locked, so again, you can't do anything. The first time it happened was March 2007, about 90 days after I bought it. I sent it in to Acer, and they replaced the motherboard. The same exact thing happened in June 2007 and in Oct 2007. They replaced the motherboard each time. With this trend, I knew that if it happened outside the 1-year warranty, Acer would tell me I'm on my own, so I called to complain that they never fixed the problem. They did confirm that outside the 1-year warranty, I would be on my own! (Sad way to stand behind your product and to take care of your customers!) Well, it just happened again mid-February, they told me to take a hike, and I got my attorney involved. In researching this problem, I spoke to a very experienced computer repair center who confirmed they have been getting in these models with the same exact problem. He confirmed that something is causing the connections for the keyboard, the mouse, and the USB ports to blow on the motherboard, which is why Acer kept replacing the motherboards on my unit until I was out of warranty. And to compound the problem, even if I wanted to have it repaired, it seems the motherboards can't be gotten. He also pointed me to posts from Italy, from Ontario Canada, and from several other states in the U.S. with users with this Acer model outlining the exact same scenario. So, I'm stuck with a computer that doesn't work and that cannot be fixed! What Acer should have done was a recall to fix their obvious design flaw OR to make it right with customers who paid good money for a reliable laptop and instead got in essence a defective product. But that would cost Acer too much money, so I guess they figure they'll field complaints until people get tired and give up. I'm working on a legal alternative. Contact me at email@example.com if you'd like to explore options. My name is Ed, and the ejulaw stands for Equal Justice Under Law, which Acer counts on us not exercising.
Posted on Feb 23, 2008
One thing you can try (for the touchpad)
Acer have got a function key to turn it on and iff (i thought mine was broken for a year). Hold the function key, which is located bottom left of keyboard, and then press F7. It should be F7 anyway.
Hope that helps for your touchpad
Posted on May 05, 2008
I just had mine fixed by http://www.laptoprescuer.com/ Unfortunately, this is a motherboard problem but they were a little cheaper than the others since they were able to fix the I/O controller (which is the culprit) and not replace the whole motherboard. So with shipping back and forth it still cost me around $250. :( ...but... they did a great job and I'm and running!
Posted on Nov 17, 2008
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