Question about Acer Aspire 5100 Notebook

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Keyboard and mouse become unresponsive after startup

My laptop starts up as it should, everything works fine. Mouse and keybouard works just as they suppose... But at the last stages of the startup computer becomes unresponsive, no keyboard and no mouse controll... Problem started after it updated windows, I've tried to backtrack the system to the last working recovery point. But the broblem doesn't seam to get fixed this way... What should I try next?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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neocron
  • 10 Answers

SOURCE: Acer Aspire 3102WLMi Sempron3200+ no keyboard or mouse activity

from ur update..it seems lik that it's not any soft based errors...it's hardware error..so it's better to hand over that to authorised service expert!!!!dont let anyone repair that!!!it will make ur problem much more bigger!!!!friend!!

Posted on Nov 01, 2007

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SOURCE: keyboard and mouse frozen

Since I bought the Aspire 5100 in Dec. 2006, it has crashed 4 times. When it crashes, a weird screen comes up, and everything is frozen, so you cannot do anything but power it down. When you try to power back up, most of the time it will not boot up. Rarely, it will boot up but the keyboard and mouse are locked, so again, you can't do anything. The first time it happened was March 2007, about 90 days after I bought it. I sent it in to Acer, and they replaced the motherboard1.gif. The same exact thing happened in June 2007 and in Oct 2007. They replaced the motherboard each time. With this trend, I knew that if it happened outside the 1-year warranty, Acer would tell me I'm on my own, so I called to complain that they never fixed the problem. They did confirm that outside the 1-year warranty, I would be on my own! (Sad way to stand behind your product and to take care of your customers!) Well, it just happened again mid-February, they told me to take a hike, and I got my attorney involved. In researching this problem, I spoke to a very experienced computer repair center who confirmed they have been getting in these models with the same exact problem. He confirmed that something is causing the connections for the keyboard, the mouse, and the USB ports to blow on the motherboard, which is why Acer kept replacing the motherboards on my unit until I was out of warranty. And to compound the problem, even if I wanted to have it repaired, it seems the motherboards can't be gotten. He also pointed me to posts from Italy, from Ontario Canada, and from several other states in the U.S. with users with this Acer model outlining the exact same scenario. So, I'm stuck with a computer that doesn't work and that cannot be fixed! What Acer should have done was a recall to fix their obvious design flaw OR to make it right with customers who paid good money for a reliable laptop4.gif and instead got in essence a defective product. But that would cost Acer too much money, so I guess they figure they'll field complaints until people get tired and give up. I'm working on a legal alternative. Contact me at ejulaw@hotmail.com if you'd like to explore options. My name is Ed, and the ejulaw stands for Equal Justice Under Law, which Acer counts on us not exercising.

Posted on Feb 23, 2008

  • 10 Answers

SOURCE: mouse touchpad, keyboard, and usb drives will not work

One thing you can try (for the touchpad)

Acer have got a function key to turn it on and iff (i thought mine was broken for a year). Hold the function key, which is located bottom left of keyboard, and then press F7. It should be F7 anyway.

Hope that helps for your touchpad

Posted on May 05, 2008

  • 1 Answer

SOURCE: keyboard, mouse and usb ports don't work.

I just had mine fixed by http://www.laptoprescuer.com/ Unfortunately, this is a motherboard problem but they were a little cheaper than the others since they were able to fix the I/O controller (which is the culprit) and not replace the whole motherboard. So with shipping back and forth it still cost me around $250. :( ...but... they did a great job and I'm and running!

Posted on Nov 17, 2008

  • 1 Answer

SOURCE: frozen mouse and keyboard on acer 3100 notebook

acer notebook- froozen keyboard and touch pad.......any help

Posted on Feb 21, 2009

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1 Answer

I have an Asus 1201N netbook and my mouse stopped working. Windows starts correctly and I can navigate through the Windows 7 Start panel with my keyboard but the mouse does not respond. What am I to...


Don't think it could be a mouse driver problem since you already said that it stopped working which meant that the mouse was in fact working before under Windows 7 on your netbook. Based on this, here are some suggestions to resolve your unresponsive mouse problem. Basically, you are trying to determine if the problem is due to the mouse or due to the netbook....
1. If you have a wireless mouse, did you try replacing its battery with a new battery?
If the wireless mouse now works with the new battery, your problem is resolved.
2. If you have another laptop, did you try moving the unresponsive mouse to try it there?
If the mouse also does not work on the other laptop, then suspect the mouse is faulty.
3. If you have another mouse, preferably a wired one, did you try it on your Asus 1201N?
If the replacement mouse works on the Asus 1201N, then suspect original mouse is faulty.
4. Finally, just an observartion, the Windows 7 mouse driver expects a Microsoft mouse and if you click on Control Panel > Mouse, the Mouse Properties window will say No Microsoft USB Mouse Detected but this should not prevent the use of any generic mouse.

Mar 28, 2011 | ASUS Eee PC 1000HE Netbook

1 Answer

My keyboard seems to override my mouse


Buy a new mouse this isnt a problem with the computer, it's the old mouse i sudjest going to walmart or order it at www.amazon.com

Feb 26, 2010 | E-Machines eMachines Desktop PC

1 Answer

My mouse/touchpad is unresponsive when LAN cable is connected


try booting in safe mode. restart laptop keep tapping f8 then boot safe mode with networking. once you booted to safe mode with networking try plugging in the ethernet cable to the lan port check if it still freezes the touchpad mouse pointer. if not then try to ran full system scan antivirus and check running programs on startup that might cause the conflict. if the problem exist in safe mode with networking download the latest bios for your system.

Oct 15, 2009 | Dell Latitude D600 Notebook

1 Answer

Problem with an usb mause


TRY TO USE IT ON ANOTHER COMPUTER. IT IT STILL HAS THE SAME PROBLEM THEN IT MUST HAVE DIED OFF. ASK FOR A WARANTEE FROM THE SELLER.

THANKS

Sep 15, 2009 | Logitech Wireless Access Duo Optical...

2 Answers

Unresponsive keyboard + mouse pad


I guess you have a mechanical problem, sounds like the mother board have some issues on starting all devices.

If you could use keyboard to go in the bios, and see the screen, if would be the OS that need to be repaired.

Aug 04, 2009 | Acer Aspire 5100 Notebook

2 Answers

Acer 3500 mouse touchpad totally frozen


have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

Nov 19, 2008 | Acer Aspire 3100-1405 Notebook

1 Answer

Keyboard stoppped working


I had the same problem. Some keys on the keyboard would work, others not. It seemed to happen after an update to the SetPoint software. I got it fixed! I tried everything and in the end this is what worked:

1. I started the computer and obviously could not log in.
2. My mouse worked, my standby key worked, but no other keys.
3. I used the mouse to activate the on-board keyboard in Vista (left bottom corner).
4. I put in my password and logged in.
5. I opened up an app (Excel in my case) to try to type something in.
6. As soon as I hit a key a Logitech wizard for encrypted communication came up!!! It asked me to press the connect button and then enter a code it displayed (keyboard worked at this point).

From this point on the keyboard worked!!

Note to Logitech.... great job on the extra security... bad job on the implementation... if your wizard runs after a PC is rebooted that has login passowrd protection.... how are the users supposed to log in??
Note: My logitech upgrade hung... with mouse and keyboard becoming unresponsive so I had to do the hard power off... maybe the wizard was meant to run after the upgrade before I had to force a restart, but this is something that should be taken into account as well.

Mar 14, 2008 | Logitech EasyCall Desktop 967689-0403...

2 Answers

Inspiron B130


Well start a bit slower then.
go into the bios at startup F2, and navigate around does it freeze there. if no then
start windows in safe mode F8 when windows logo shows.
freezing ?
If its not freezing then turn off the startup programs.
Start/run/msconfig and then uncheck load startup items
and start normally, click the dont show me this again /ok
any freezing.
If its freezing you may have a hardware issue.
if you have 2 sticks of memory remove on and or /reseat them
boot the dell diagnostics cd and check the cpu and memory.
report back

Jan 30, 2008 | Dell Inspiron B130 Notebook

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