The detergent compartments for bleach, softener, and liquid are usually siphon activated. Remove the dispenser drawer by pulling it out all the way and depressing the release tab. Remove the compartment siphon caps and check that all parts are clean and free of debris, gunk, or grime. If the problem is still present, low rinse water pressure can be a likely cause preventing the siphon from working properly. You can manually activate the siphon by re installing all caps in the drawer, hold the detergent drawer over the kitchen sink, and pour a glass of water into each compartment till it overflows, wait to see if the respectively filled compartment then drains all but approx 1 teaspoon from it's self. If so your dispenser is fine. If the cap on the drain tube is the one at the bottom behind the access door that you are trying to remove, you should only do this if there is a need such as the unit not draining the water completely from inside the basket of cloths, or if you receive a long drain error.
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