Question about HP P3015 Laser Printer
Has legal size paper in it but when trying to print from it it says that it's open...
Ckh cassette present switch as shown in fig.. switch broken, bent, misplaced as well as cassette switch trigger broken or bent..
Posted on Apr 17, 2014
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Posted on Jan 02, 2017
You need to change it in the menu, it's stopping because once it reaches the letter size the sensor detects that there is still paper there and jams.
Posted on Oct 23, 2007
SOURCE: tray output
You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.
Specially when you specify from what tray/paper type to print.
This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.
Posted on Jan 26, 2008
SOURCE: Changing Paper Size
If the blue guide in the back of the tray (called the length plate adjuster) is broken or dislodged, the machine may not recognize what size paper is installed. When the guide is moved, three arms on the right side of the paper tray change configuration. Those arms push against sensors in the machine to tell the printer what size paper is in the tray. You can temporarily resolve this by taping the guide in the A4 position, however you should consider replacing the tray or replacing the guide soon to avoid tape getting into the printer.
Hope this helps!
Posted on May 15, 2008
There could be a few issues causing this problem.
1. Your document size on the actual document you are attempting to print believes it is letter (which is the default).
To change this setting, you must tell the computer you wish to print on legal paper.
To do this in MS. OUTLOOK:
Put the curser at the top of the page
then...under 'File-Print-Preferences-Layout-Advanced-Paper size-change to legal (from Letter'
-slightly tedious...but follow along and this should help
2. The printer needs to be adjusted to hold the legal paper.
Open up the legal tray to adjust the paper holder to hold the paper snuggly...it slides roughly.
Hope this helps..if you need more assistance please ask...also please rate my solution.
PLEASE note that anything other than a FIX-YA is actually a negative rank...and will lower my success...I didn't make the system...but that is the way it is in FIX-YA.
Posted on Nov 10, 2008
I had this exact same problem and resolved it by downloading the HP LaserJet 1160/LaserJet 1320 North American and Western European Full Printing Solution which can be downloaded from support.hp.com.
Because the 1320 does not have a built-in interface, installing the basic drivers will not work. You must download and install the full 400+mb package.
Hope this helps!
Posted on Jan 06, 2009
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