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Gateway mseries laptop won't start, screen black with flashing cursor in top left corner

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  • jearlywhite Jun 19, 2009

    how can I get it to strart in safe mode?

  • jearlywhite Jun 19, 2009

    Not working,,,what else should I try?

  • jearlywhite Jun 19, 2009

    THANKS for your help. I was online with Gateway & luckily its still under warranty. They are having me ship it to them as they had me try this trick and it wouldn't work.

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  • Master
  • 2,653 Answers

It's flashing because it's trying to load via the hard drive.

What have you tried so far?

Safe Mode, boot cd, etc?

Posted on Jun 19, 2009

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  • RescueTechLA
    RescueTechLA Jun 19, 2009

    When you power on the computer.

    Press the F8 key every few seconds.

    A menu with options will pop up.

    Choose SAFE MODE with Command Prompt.


  • RescueTechLA
    RescueTechLA Jun 19, 2009

    Can you access the bios menu?

    It's usually the the F2 or F10 key sometimes the DEL key.

    You should see a message that says " Press X to enter the bios menu"




  • RescueTechLA
    RescueTechLA Jun 19, 2009

    Awesome. I'm glad you've got the warranty.

    I hate paying for stuff that shouldn't have broke in the first place.

    Take care!


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