Question about HP Photosmart 2575 All-In-One InkJet Printer
Please, any help?
I do not know why I get a thick black line down the middle of any scanned document with my HP Photosmart 2575......
I would appreciate any help.
I'd like to assist with this issue.
I understand the problem may have appeared like this?
This problem is quite a common one I have come across and the first step I take is usually to power cycle the all-in-one. This works in most cases. I understand you are seeing a black line such as this after scanning? If so, power cycling the unit may seem too simple, but in most cases it does help.
Now close the lid, turn on the unit, and try to do a blank copy without inserting any paper. Is the problem now gone? If so, it may have been any residue on the glass which prevented the light from passing through to the page, and thus creating a black smear down the center.
If the issue persists, it may be an internal problem with the scanning unit, and in that case would need to be serviced.
Posted on Jun 19, 2009
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Posted on Jan 02, 2017
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