Question about Whirlpool WMH31017AD 1.7 cu. ft. Over-the-Range Microwave Oven with

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Microwave wont start display keeps showing door

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Most likely its the door sensor... this stops the microwave from turning on if the door is not properly closed (so YOU don't get cooked). Usually on over the range microwaves people tend to pull the door down as they open it. over time it can become bend out of proper position. Try firmly lifting the door up as you close it... if it runs now than you have your answer.

Posted on Aug 05, 2014

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Microwave wont start shows door on display


When it shows a door error and won't start, that's usually a door switch or door switch mount. My help file on door switches is here.

BUT - assuming your model is the KEMS308SSS01,02,03,04, or 05, it is probably the type that has the overdesigned door sensor circuit, as shown in the diagram below:

12_27_2012_8_49_05_pm.jpg

In this case, the other likely culprits (besides the door switch) are the 20A fuse, the 15A fuse, the "cavity TOD ("thermal overload device" - thermal cutout / thermostat) and the magnetron TOD.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

It also contains the diagram above.

There's a YouTube video available showing how to remove a typical over the range control panel assembly in under 5 minutes. mini_manual_behind_grille_small.jpgdee77f7.jpg

Accessing the oven cavity TOD for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download Kitchenaid / Whirlpool owner's manuals and installation instructions here.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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I have a Maytag OTR Microwave oven that doesn't work. After I close the door and set the time and start, I see the time countdown, but I don't see the microwave starting. I can get the microwave to start,...


This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

See our file on door switches here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

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