Ox81000015 error with Moto BT dongle and Moto DC800
The DC800 shows on my laptop but will not connect...error 0x81000015
I found the DC800 by the first pair function, ie; just power it up,having not put it in pair mode, as pair mode was not working... Now it is in my BT folder but unconnected....and not connecting....WTF, how about developing this before releasing it...?
I hate being the investor in development...! This is Moto we are talking about...?!?
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1. make sure the cables to your stereo are in the LINE OUT of the dc800, and on the LINE IN or AUX IN of your stereo (trust me, double check them)
2. make sure your DC800 is PAIRED with your computer. this is different with each different "STACK" read the help files on your particular bluetooth stack to help you with this is you need more help. Remember, you have to hold the big "M" button in the front of the DC800 to pair it.
3. when you want to send audio to the DC800, make sure you CONNECT the DC800 using your particular stack. Once the DC800 is paired with your computer, you can often set up a link or icon on your desktop to connect or disconnect the device from your computer.
This should take care of it. If you are still having problems, make sure to check your audio properties to see if the audio is sending to the Bluetooth device. This is USUALLY changed automatically, but sometimes you have to tweak your settings to make sure it's sending to the Bluetooth.
I have never seen a laptop that had a button to turn the Bluetooth on or off - usually the button is to turn the wireless network connection (802.11b/g, or WiFi) on and off. When you turn it on, it tells you there are no networks available since you do not have a wireless router or access point. But if you were someplace where a wireless connection is available, like Starbucks, it would show the connection and offer to allow you to connect.
The Bluetooth is normally turned off and on by software, probably some icon in your tray (next to the clock) on the taskbar.