Question about Canon PIXMA MP830 All-In-One InkJet Printer

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My MP830 will not print in black, but color prints OK. I have tried a new print head along with all new ink cartridges. There is no obvious problem with the contacts behind the print head. When I do a head align I do not get all the columns and when I do a nozzle check pattern I do not get any of the cross hatch pattern at the top. Which would indicate a problem with the PGBK cartridge. Had this same problem with both print heads and two PGBK cartridges.

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  • normfowler Jun 19, 2009

    Not really a solution, as he is saying I need to send the printer to Canon. I will probably just buy a new printer.

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  • Canon Master
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Have you done print head cleaning? You must have removed the tape from the black cartridges.

Since you have already replaced the print head and cartridges the problem remains, it is internal and would require service from canon.

Here is the canon service center locator, I'm afraid you will have to send your printer off to repair as you have done all the possible steps you can do at home.

http://www.usa.canon.com/consumer/controller?act=ServiceLocatorAct&fcategoryid=238&modelid=12804

The issue is internal and related to the cartridge controller most likely. At this point since you have already purchased a new print head and new cartridges, done all the nozzle checks, head cleanings and everything and it still doesn't work it will need repairs.



Posted on Jun 19, 2009

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Canon mp830 cannot print is printing only in color. Put in new black BK8 and PGBK5, but just prints blanks


Could have ruined the head from not proper cooling from the ink supply.
Try to clean the head using 8 oz. hot water (preferably distilled) and 1 oz. ammonia.
Make sure the intake ports are submerged for 30=45 minutes. Dry the head completely and re-install.
Gently tap the PGI5 BLK on a towel and make sure ink comes out.
If so do a deep clean and a head alignment page.
If nopt you may need a print head that I can supply.
Thank you fo0r using Fixya

Aug 27, 2014 | Canon PIXMA MP830 All-In-One InkJet...

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Printer not printing black


First of all the print head is clogged just because you have tried to print repeatedly while some of the cartridges are empty. This results ink burn in the nozzle and clog. My recipe: Heat some drinking water in the kettle (70-80 C). Put the head in it and shake gently several times until ink is completely clean (10 minutes). Change the water do the same again. Change the water again (70-80 C) this time put a spoon full of apple vinegar (becomes a natural acidic solution very dilute) shake again, clean with cotton stick. I did it and started to love my mp800 again as much as I just bought it, all colours come back and started to print superior photos again......

Nov 17, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

My Canon MP830 prints only colors, not blacks?


have you checked the ink levels? sometimes the black runs out before other colors because it is used more commonly.
it could be that the device is unable to detect that it has no black ink and therefore will not notify you that it has run out.
i suggest trying a replacement ink and seeing if that solves the problem, if not, then there is a problem with the hardware of the printer.

Nov 07, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

MP830 PGBK does not print, tried new cartridges and usual cleaning etc, nothing. Bought new print head but still does not print. Other colours Bk,Y,M,C all ok. Have tried 'Auto Alignment' but this fails...


the printhead probably needs to be taken out of printer and cleaned.

just pop the ink cartridges out, then remove the print-head, fill a sink full of warm water, and swirl the print head around in the warm water. Blow through the color slits on the print head into the sink full of water it will get messy. empty the sink full of colored warm water.
rinse and repeat till your are satisfied its clean. dry it off with a cloth towel you don't care for, because it will get messy and covered in ink.
put your printer back together and it should work...it may take a few times...but i got my printer 'PGBK ink cartridge' working again doing this. or you can spend 100 bucks and buy a new print-head...my printer is a mp830 it came apart easily no tools or force needed... good luck and don't break your printer...its easy.

Nov 01, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

My canonmp830 printer is not printing in black ink


**Repeat from previous post. Would not print black. I went through all the troubleshooting of cleaning the printhead several times. The Nozzle check (found under Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new printer. The replacement is very easy...Canon has info on how to do it at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that houses all the print cartridges. I just put the new print head in, replaced all the ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.

Jun 02, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

My mp830 will not print black only color


I had the same problem. I went through all the troubleshooting of cleaning the printhead several times. The Nozzle check (found under Printing Preferences/Maintenance tab) kept coming out without the PGBK section (Black) printed on it. All the colors printed. If your see any of the colors missing, it is probably the same problem---it needs the Print Head replaced.
Part # QY6-0061-010. I was able to find it at Canyon Computer Supplies in Phoenix, but you can also order them via the internet from multiple outlets. Mine cost $59.57 with tax...much cheaper than a new printer. The replacement is very easy...Canon has info on how to do it at http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804#SupportDetailAct ...if the link doesn't get you right there, search MP830, Support & Service, then search print head & you should find it. Once you remove all the print cartriges (printer ON), the gray lever on the left side lifts up and releases the print head...which is the unit that houses all the print cartridges. I just put the new print head in, replaced all the ink cartridges, did a nozzle check...and it worked!! I love fixing things myself.

Apr 07, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Pixma MP830 is printing things green that should be red


when you change all new cartridges (make sure all cartridge ok, and the cartridge pins connection ok) still red color lost, it is the trouble at print head ink chanel some of that is too dry for longer time less using , most CANON printer head is separated from the ink cartridge, two way you may try:
1) take out the ink cartridge, drop down a little the special cleaner (best clean tools buy from dealer), to the head ink chanel hole, then set back the ink cartridge and waiting minutes
2) try put the print head bottom surface touch a little cleaner or water 1-2 hrs, if you can take out the print head unit. still not fixed for some case that should change the print head unit.

Feb 06, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MP830 printing with interlacing shades of black


your printer cartridge or head unit ink channel (some of color or black ink channel) constipated, you may try:
1) if your ink cartridge is not new, take out the cartridge put the bottom surface touch cleaner liquid(special for ink printer) or water for 1 hr (you can see ink spread water), then set back and test. refill enough ink maybe necessary.
2) still trouble, you need clean print head ink channel to do same thing above, if your print head is separated from the cartridge.

Feb 05, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

New ink cartrage


Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp800_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern

< 3 > Some black ink lines are broken.

< 4 > White lines are present in the color ink pattern.

< 5 > Both black and color inks are not present.
Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    Ifthe printed result does not improve even after doing print head deepcleaning, turn off the printer. Then, after 24 hours or later, do printhead deep cleaning again. (After a given time interval, ink coulddissolve itself, resulting in ink unclogging.

Jan 08, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

#5 black ink cartridge skips through the middle occasionally


Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.
I hope it helps!!!

Nov 29, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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