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What do i do if my nextbook NX008HD8G is frozen on the first screen when it starts up,it does not have a reset button

It freezes on the very first page when I start it up

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I can not get get to the first screen on my nextbook, it is charge and it stays totally black


I am not directly familiar with your particular tablet, but try this.

Locate the reset button's access hole - usually a tiny hole either on the back of the tablet or on the edge near the various ports and connectors. If you have a manual for the Tablet, it should tell you the location of the Reset button.

  • Press the button by inserting a paperclip or similar GENTLY into the hole. PLEASE MAKE SURE IT'S NOT THE MICROPHONE HOLE YOU"RE LOOKING AT.
  • You should feel a soft click when the recessed 'Reset' button is depressed. Hold it down for about 10 seconds, after which the Tablet should reboot itself, and hopefully will now run normally again.
  • Note that you WILL NOT lose any data or settings by resetting your Tablet this way - it merely restarts the microprocessor which may have frozen.

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internet use your account recovery for your provider.
google usually.

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Hi Jess,

please try to reset the device and give a try,
i think its wifi module is faulty if no result.
regards,
nuwan

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