I clear a paper jam (mostly in the back the paper doesn't feed right and looks like an accordian fold piece of paper. I them print one job, fine, then print another and I get the jam.Thanks for any assitance
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Re: Paper jam repeatedly
Possible cause: The eject rollers get too slippery because of paper dust and other foreign matter. Recommendation: Clean the eject rollers with a paper towel dampened with water. A second cleaning may be necessary. The easiest way to do this (without disassembling the machine for full access to the rollers) is to hold the dampened paper towel against the rollers and make a blank print. Clean the rollers as they turn and remove the paper towel as the paper ejects. Repeat as necessary. Now is a good time to also clean the paper pick up roller and feed rollers to prevent feeding problems.
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First (the priceless solution) clean the feed roller and the separator kit using a piece of cloth (not paper) and glass cleaner or alcohol.
Otherwise replace the 2 solenoids (feed and regist) and probably the separator kit
you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers
Sounds like an issue with the feed rollers. The roller on the left side might be hung up and is causing the corner to fold over when the paper is pulled through. I would try checking the feed rollers in either the actual tray or the back of the printer. Another thing to check is the other tray (the manual one). Does the paper fold? this should help you narrow down where the problem lies.
This folded pattern indicates that the jam is being caused by a physical obstruction in the paper path section. I would suggest manually feeding a thick piece of cardstock paper and seeing if you can find the location of the jam, as it is most likely a piece of trapped paper or plastic tab that has come out of its original position.
take a look inside the printer there are a few small rubber wheels (where paper comes out)
most likely you have a small piece of paper jammed and blocking the left wheel from pulling the paper. they are very delicate so be gentle with them. the issue may also be caused from the back set of wheels where the paper feeds into the printer.
I have a straight piece if clear plastic thet is approx same size as sheet of paper and this is what I use to clear paper jams. The best way to prevent this from happening again is to remove paper when not using and cover printer with a small towel. I have found p-clips and all sorts of junk in clinets printers.
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck
The most likely problem in that is a bad fuser roller gear.
Most likely there are a couple of teeth broken off the gear.
You have to remove the back cover, which also requires the removal of 2 screws on the top of the machine.
REMOVE THE POWER FIRST.
Then there are two plugs to remove, looking on the back they are lower left. 2 white connectors
Open the right side drawer, remove 2 silver screws holding in the fuser. It will say Caution Heated Surfaces. one silver screw on each side.
Pull it straight back, slowly and examine the gear on the right side of the fuser.
You may just fine an accordion folded piece of paper in there under one of the fingers. But that gear is prone to breaking teeth off.