Question about Motorola Mobility Droid 3 Black Xt862 Verizon Smartphone World Phone Unlocked Gsm

1 Answer

Phone is frozen on the screen with the Motorola emblem

Even when we remove the battery and replace it it is still stuck on the first screen. We can't get the phone to get past this point. It started when we tried to reset the password for Facebook.

Posted by Anonymous on

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1 Answer

  • Official Brand Answer
  • 3,100 Answers

You can try an external reset via instructions here: How do reset my DROID 3 to factory settings

Mark
Motorola Support

Posted on Jan 14, 2015

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Motorola Q phone stuck in Flash Mode

try pressing holding down the silver button in the middle of the directional pad and the power button together until you get to the master reset menu.

Posted on Dec 16, 2007

  • 1 Answer

SOURCE: motorola phone

I took the battery out and the memory card. i dont see a sim card. and it didnt work. when you put the battery back in, the M screen pops back up.

Posted on Aug 30, 2008

  • 1 Answer

SOURCE: my Motorola Q is stuck onthe Windows Mobile Screen.

I AM UNABLE TO BUY /SELL SHARES WITH THIS SET/BUSINESS SET [SAID BY SELLER]
I HAVE DMATE ACCOUNT WITH SHAREKHAN.COM

Posted on Jan 05, 2009

  • 70 Answers

SOURCE: i forgot my motorola ming password ...

Many phones have a reset button on it so that you can do it yourself. Unfortunately some motorola phones do not. The reset button is a small hole that is usually found on the side of the phone but can be located elsewhere. If you find the reet button just stick a saftey pin r something into the hole and hold for a few seconds. They phone will shut down and restart. But when it cmes back on you will have no inforamation in it. It will be like a new phone when you first buy it. Hope i helped!!

Posted on Jun 09, 2009

Melissa526
  • 18 Answers

SOURCE: Motorola Q9m frozen how can I get my contacts

I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!

Posted on Aug 21, 2009

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Just slide the cover off:

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Remove the battery, sim and any memory for at least half an hour and retry it. Never remove a battery when flashing (even if you think it has frozen). If it doesn't work take it back to the supplier for a warranty replacement (don't mention the flashing bit - it shouldn't make any difference but don't make your life any harder)

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It is not the battery that is the problem it is the v-chip under the battery.
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You could contact moto and see if they will fix it cheaper than you
can get one off e-bay. You only have 8mo left till your contract runs out. Do not use the upgrade through the carrier,or you are getting robbed. Either wait till it runs out and start a new one or go to
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2 Answers

Motorola Q9m frozen how can I get my contacts


I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!

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That has happened to me and i had to take it to nextel and they had to send it off to be fixed.
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