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I personally owned this item, they were great until an inadvertant accident just slightly extended its coord a few days ago, greatly destroying all sound effects other than music. All you have to do to get yours to play sound out of the headset is go into the control panel option. from there, go to Sound. You will find that there are your speakers and your headset if plugged in. All you have to do is right click the headset icon and choose the option "Set as default device" or something to that nature. To be sure they are working properly, right click the icon again and hit the "Test" button, you should hear two jingles, each coming out of a distinguishable earphone. If you find your programs or internet pages not playing sound through your headset at first, simply close them and re-open them. I had the same problem and am now actively searching for my own 2nd pair to replace my poor broken ones =(. I hope my post helped you solve your problem. =)
check for the ports in which u r plugging the headset & connect it into the headset port.....thats is the only way but if u r still not getting the sound then try connecting the headset to some other computer & if it also doesnt work there then the headset must has gone bad....