Question about Dyson DC25 Animal Bagless Upright Vacuum

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Fix the up right latch on a dc 25 ball - Dyson DC25 Animal Bagless Upright Vacuum

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Posted on Jan 02, 2017

ThinkVacuums
  • 144 Answers

SOURCE: I have a Dc-25 Dyson ball,The beater bar does not

check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.

Posted on Oct 23, 2009

Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"

  • 1 Answer

SOURCE: Dyson DC 25 Ball - no power to motor

Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

Posted on Apr 18, 2010

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1 Answer

How to remove ball from Dyson dc 25 Animal ?


Remove the torx screws that hold the two halves of the ball shell assembly together, then the ball halves can be separated and removed from the vacuum. Take note of how they come apart and how they line up su you can reassemble them properly.

Feb 05, 2017 | Dyson DC25 Animal Bagless Upright Vacuum

1 Answer

D25 ball motor screaming noise burning smell and smoke coming from ball. Extended warranty expired recently!


The motor has seized and burned up. Its going to need professional repair as those motors are electrically controlled and not normal 120V motors.

Oct 16, 2016 | Dyson Dc 25 Animal

1 Answer

My dc 25 falls on the ball when I release it.How can I fix it?


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC25. I'm sure we can help, but we would need to take some additional details about the particular issue you're having.

When you have your DC25 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you. If a repair is needed, we can also confirm if this is covered under your Dyson guarantee.

Feb 23, 2015 | Dyson DC25 Ball All-Floors Upright Vacuum...

1 Answer

I have a DC 25 orange ball upright Dyson. The catch on the blue filter in the roller ball does not hold and pops up after a few seconds use. The service engineer says that it is a design fault. Is


Not true, Dyson DC25 All floors has an orange ball. The sales man doesn't know what he's talking about. What it sounds like you need is a new filter. DC24 filter is different. Keep in mind that the DC25 is one of the most problematic machines in the Dyson line up and most of them don't last more than a couple of years. Before you throw money at it, take it to your local vac repair shop to get a proper diagnosis from a professional.

Jan 08, 2015 | Filter Vacuums

1 Answer

The ball is not rolling freely on the dyson dc 25 upright it sticks and makes a noise as the vacuum is pushed


Inspect closely while spinning the ball looking for a rubbing or restriction. Look for a crack or debris that could be causing it. Remove the ball shell to inspect it looking for cracks, check the bearing and the area the ball shell connects to the vacuum to try to find the cause.

Aug 14, 2010 | Dyson DC25 Vacuum

1 Answer

Dyson DC 25 Ball - no power to motor


Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

Mar 14, 2010 | Dyson DC25 All Floors Bagless Upright...

1 Answer

The brush bar wont spin on my dyson dc 25... i


Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Jan 08, 2010 | Dyson Ball HEPA Upright Bagless Vacuum -...

1 Answer

I have a Dc-25 Dyson ball,The beater bar does not spin.I pressed reset,...nothing.any ideas?


check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.

Oct 22, 2009 | Dyson Ball HEPA Upright Bagless Vacuum -...

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