Question about HEWLETT-PACKARD G42-415DX Laptop

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Totally dead The computer stopped working and doesn't respond. There was no warning, it just won't turn on. Something is rattling inside.

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Was it ever dropped? The rattle is concerning. There is almost no way for you to do anything about this without taking it apart. That is not something that is easy to do though. Can you describe the rattle? Is it heavy sounding or light sounding? What is the location? You can take the covers off the back for the RAM, Hard Drive and battery and see if you can see anything rattling. See if the memory chip is lost inside. That could cause the problem.

Posted on Apr 17, 2014

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