Question about Maxtor Hard Drive

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Hey thanks for replying no there is no sound coming from the drive. I know the power is working as the other hard drive when put in goes ok. Can I get it fixed or get the stuff off it. As it has all my photos on it.

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There is an harddrive to usb cable you can get from a computer store should run about 20 bucks and is easy to hook up. After you get this and hook it all up you will then be able to tell if you can or can not get your information off. If you need more help feel free to contact us at our site

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Posted on Jun 18, 2009


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Hi Dave,

Thanks for putting your concerns here and I'd pleased to assist any suitable reply.

The drive comes with an USB 3.0 cable which you'll need to connect the USB port situated on the back of your CPU or any corner (either left or right) of your Laptop. You'll need to insert one cable to the power cord as well if there is no internal source of power supply.

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1st. If you have the battery inserted and the power adapter plugged in and the charging light comes on, showing the battery is charging, the power adapter and battery are most likely OK.
That's not the problem.
2nd. If the unit tries to power up and fails, the best thing you can do is, A. Remove any media in CD/DVD drive. Reove the power adapter and battery,
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C. Disconnect the CMOS Battery, located just above and top right of memory. (Next to Wireless Card). The is a white 2-pin connector.
D. Flip the unit over and press the power button for 15-30 seconds.
3rd. Know you have cleared the CMOS. You will have to re-enter the time and date, once the unit comes back on line.
4th. Reinstall only one piece of memory, Then the CMOS battery and leave the cover off for now.
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6st. Look to see if the charging light comes on.
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Power off the unit.
8th. Re-install remaining memory and check again. If no problems,
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If the drive is OK good deal.
If after trying all the above and the unit still will not power up and run correctly, please respond to this info. and I will run you thru some other things to check.
People please respond to our reply's to for help. If you do not rate us, we are waisting our time to go into detail helping you.
If you feel this information has wasted your time, please call HP and you will come away feeling differently.
Hope this information has been of some kind of help.
Try it, it may work !!
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Thank you for your reply.

I have solved the problem with local help.

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