Question about Brother DCP-7040 Laser Printer

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Brother MFC-7040 smudging - Brother DCP-7040 Laser Printer

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Try replacing the drum unit.If that doesn't work look at replacing the fusing unit.there may be a blue slider on the front top of the drum unit;if so slide it back and forth 3 or 4 times making sure it is left in the same position as when you started.

Posted on Apr 26, 2014

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MUKHTAR
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SOURCE: Documents are smudged on brother mfc-7840w

just clean the toner and try.
Have a nice day and do not forget to rate please...!

Posted on Feb 03, 2010

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Error message "put the black toner cartridge back in"


I got this same error message on a newly acquired Brother DCP-7040 that I purchased used off of ebay.

As I was troubleshooting this unit (that I bought untested off of ebay - hey gambling has paid off handsomely for me many times before!), this error message kept popping up.

I checked the COUNTERS (page & Drum life) and found out that the DRUM had 0% life left. BUT, the reason it showed ZERO was because this unit did not have any drum! The toner cartridge (TN-360) needs to sit WITHIN the drum (DR-360) on this DCP-7040 unit, as well as in models DCP-7030, MFC-7340, MFC-7345C, and MFC-7440N.

So perhaps some of these "put the black toner cartridge back in" problems could be related to the DRUM (or lack thereof). A possible tipoff (since the toner cartridge actually does slide into the unit much like other units that do not use Brother's DRUM carrier) seems to be the relative ease with which the toner cartridge slides into the DCP-7040 and really doesn't seem to "lock" into position real firmly.

DCP-7040 USER GUIDES: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&type2=-1&prod=dcp7040_us_as&c=us&lang=en&flang=all

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Do you have ink smudges on your paper? If so then you need to take out your roller clean it with alcohol really good and that should fix the problem.

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I have one line on the page that the ink does not set on my Brother MFC-9440CN. All the other ink sets, but this one line doesn't and it "smudges" when you run your hand over it.


I've just bought a brother printer and find that when I print onto cd labels i've used before, the ink is not setting. I have never had this problem before with these labels, so now am concerned that the only new addition is the printer. Why should this happen? Is it the ink they use?

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I've had the same problem with my Brother MFC-9440CN and XP Pro.
Try changing Printer properties (Control Panel\Printers) and click Advanced\Printer Processor button. Here you can try to change Printer processor: WinPrint, ModiPrint, hpzpplhn, LMPRTPRC.

I solved my problem choosing hpzpplhn (RAW).You can also try to deactivate 'Enable advanced printing features' in the printer, advanced, properties...

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1 Answer

Documents are smudged on brother mfc-7840w


just clean the toner and try.
Have a nice day and do not forget to rate please...!

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1 Answer

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have you thought of using avery envelope sticker sheets instead
http://www.averyproducts.com.au/avery/en_au/Products/Labels
you can also download templates to use in word to line up the printing to the stickers

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If it is approx 3-4 smudges down the page. Replace the drum cartridge.

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can you please scan a test print sheet and post it here as a photo?

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