Question about Whirlpool Cabrio WTW6600SBT Top Load Washer
Replaced drain pump, took to repair shop & was informed the control board is bad. Bought a control board, installed, ran the diagnostic test (stops at C8 - after acting like its cycling) and reads error F72. I had already removed the entire basket (found a sock and underwear..ha). Anyways, what the heck? If I could throw this thing out of a window, I would!! Maybe shoot it?? Please help, thank you!
Go back to the shop and ask them to explain why the diagnostic routine stops at C8 and reads error F72. No doubt they will blame it all on something else but you could get headed for a cure.
Posted on Apr 16, 2014
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Posted on Jan 02, 2017
SOURCE: i have a cabrio washer
ngfam1 At your service!
When it is a code the machine is telling you that there is a fault and the electronic system needs to be diagnosed by a trained tech.
My advise is,
You spent enough money buying that Cabrio to be experimenting and guessing and buying expensive parts for it!
Let the tech fix it 123 and your done. It may not have needed the drain pump and now that money could have covered the service call!
If so here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF!
Posted on Aug 30, 2008
Good you ran diagnostics, F 72 shows at c7 when the basket settles after draining the water out. F 72 is a basket re- engagement failure, does your machine go off balance easy? I need to know is the machine was purchased at Sears and the serial number. If so I will get a special phone number for recalls. I hope it is a Sears machine, we see if the hot line can schedule a tech to service the machine. What the recall line will need after confirmation of a Sears purchase is you name and phone number plus model and serial number of machine. Now they will also need the part numbers to order. When these parts are ordered they will ups them to you which at that point you call back so recall can get a tech out to repair the cabrio.
motor control unit part # W10201186
Washplate part # W10077050
Recall number for Sears machines only 1-800-659-7026
I appreciate the chance to help you today, I had a machine like yours today and yesterday with same issue:)
Posted on Sep 13, 2008
SOURCE: Our Whirlpool washer won't drain
this machine has the pump directly atached to the pump assy, so if the motor is runnning your pump will drain water. more likely is that when you put the unit back together perhaps you didnt plug the lid switch assembly bak in. if there is no lid switch detected the unit will not drain or spin and when it gets to that mode it will simply stall out. no noise or anything. will fill, agitate but not spin and/or drain/ check the lid switch!
Posted on Nov 11, 2008
SOURCE: F51 & F72 Codes
The F51 error code indicates that the control is not sensing proper motor movement through the signals from the RPS (rotor position sensor) circuit. This can be caused by several different problems. Make sure that you are not overloading the washer. Overloading can cause this problem. A toy or foreign object could be under the washer that is interfering with motor rotation. With the washer empty, spin the basket inside the washer tub to see if it spins relatively easily. If not, you could an item caught between the spin basket and the tub. You could have a wire harness problem causing signals to not be transmitted properly between the RPS and the machine control board. A failed RPS sensor or a failed control board could also cause this problem.
Basket Re-engagement Failure.
F then 72 flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged.
Is the basket floating? If yes, pump out water. See Long Drain.
Does basket turn freely? If not, determine cause of friction.
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Posted on Sep 21, 2010
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Fl code indicates an overfill condition. If the washer is empty, then you likely have a problem with the water level pressure switch. If the washer is full of water and will not drain, you likely have a problem with the drain pump or the washer drain line.
If the washer is full of water, make sure that the washer drain is clear and working properly. Check the drain hose for kinks or clogs. If you find no problems with these issues, I recommend that you manually drain the washer using a wet/dry shop vacuum. Check the drain pump and connecting hoses for problems. You may need to replace the drain pump of water will drain out of the washer properly but the pump will not work properly. A clog in the check ball assembly at the bottom of the tub can also prevent the washer from draining properly.
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