Question about Konica Minolta Office Equipment & Supplies
We cannot delete a job, and the "start" button stays red. tried shutting down machine and restarting but it's still stuck not copying or printing. how to clear it? - thanks
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Posted on Jan 02, 2017
Have you tried going to safe mode, turning off the printer and manually opening it at the control panel>printers... try and delete or cancel prinitng at these settings...
Posted on Dec 09, 2007
SOURCE: Cannot print on shared printer
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.
Posted on Jan 28, 2009
Sometimes when jobs are interrupted they get stuck in the queue. Save all of your projects and restart your computer. That should clear it up.
Hope this helps! Good luck!
Posted on Apr 29, 2011
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