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I have a Nikon CoolScan IV ED with the Nikon Scan 3 (3.1.0)software. I have a PC with the Microsoft Vista Home Premium 64 operating system. When accessing the scanner with Elements 6, I receive the following messages: "Nikon Scan was unable to find any active devices" and "could not open the Twain source"

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  • hdirks Jun 18, 2009

    The scanner and the driver CD predates Vista and this download worked well with XP. Do you have any other suggestions?



    Herman

  • hdirks Jun 18, 2009

    Because the driver CD predates Vista, I presume that they are not compatable. Do you know where and how I can acquire the proper updated drivers?

  • hdirks Jun 19, 2009

    I need to know how to solve this problem not a comment that I have a problem. Where can I download a compatable driver and which driver do I need?

  • hdirks Jun 19, 2009

    I downloaded the suggested file , however when I tried to run the downlaod I received this message "No COOLSCAN IV ED connected. I have checked the power and USB connections and they appear to be connected properly. Now what do I do?

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Http://www.soft32.com/download_175042.html
downlaod from here then try.

Posted on Jun 19, 2009

  • kishor
    kishor Jun 19, 2009

    check your usb cable is properly connected and it working fine.
    Also first go to my computer proeprty then g oto hardware then selectr device amanger then uninstall usb driver and install again.
    Then check and run installationa again.

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  • Master
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The drivers are most likely not installed properly, you can try reinstalling from the cd, may not work if it was made before Vista.

Posted on Jun 18, 2009

  • Ekse Jun 18, 2009

    Make sure the downloaded driver is ment for vista.

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1 Answer

Recently upgraded from Windows Vista to Windows 7. Where can I get correct drivers to run with my Nikon Super Coolscan slide scanner LS-4000 ED model. I have Nikon Scan 3.0 twain software. Stu Milligan


Hello there.
This will help you if you have 64-bit Windows 7, because officially, there is not windows 7 64 bit driver.
Just read and do everything.

http://www.earthboundlight.com/phototips/coolscan-vista-64.html
Otherwise, if you have windows 7 32bit click here:
link
To check bits, go right click on My Computer, Properties, and you will see it.
Sincerely,
Steve TM

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Poke around the CNET site for all scanner drivers for Mac or Win

http://download.cnet.com/1770-20_4-0.html?query=nikon+coolscan+iv+ed+software&platformSelect=Windows&tag=srch&searchtype=downloads&filterName=platform%3DWindows&filter=platform%3DWindows

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Hi


Download the Nikon scan application here: Nikon Scan

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Hi,
you must perform a p.o.s.t. reset. That is:
1) switch off the scanner
2) swithc off the PC
3) disconnect scanner from PC
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Bryan Clark
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Here is the link to the full software package for xp.

http://support.nikontech.com/app/answers/detail/a_id/16452

And here is the link for the manual.

http://support.nikontech.com/app/answers/detail/a_id/13225

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NIKON SCAN IV ED


connect after PC start up

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Installation


I had the same problem with my Coolscan IV. The problem ended up being the scanner, which had several broken pieces in it when it arrived. Since the Nikon repair facility in Las Angles wanted $200 plus parts to look at it and repair it, I subsequently purchased a Coolscan V and went to the Nikon site and downloaded their latest drivers (ns403en_vista.exe) - which worked (works) fine and does a beautiful job. If you follow this route, make sure that you download the correct version, i.e., the Vista version. I have been able to make the scanner work well using both the XP and the Vista Nikon drivers, since I have both an older XP desktop and a new Vista Laptop. Good Luck.

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