The printer has paper but when i press print nothing happens, no flashing on the printer...just nothing! When i investigate further ie when i check the printing status it says 'out of paper' .....not had this problem before! Help!!!
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How to use the solutions in this document
To resolve the issue, try each solution
in this document, and then use the steps in this section to print a
self-test report. This step determines if the product hardware functions
correctly. When you have resolved the issue, and the product
successfully prints a self-test report, there is no need to continue
Print a self-test page
Follow these steps to print a self-test report.
Load plain paper in the paper tray.
Press the Power button (
) to turn on the product.
Press and hold the Power button (
Press the Resume button (
) four times. The self-test page prints.
: Try to print a self-test report after every solution even if the solution resolves the issue.
Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels. Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts
Try counting the number of orange flashes. * two flashes means you’re out of paper or the paper is not feeding correctly. * three flashes means there is a paper Jam or the output tray is closed. * four flashes means the ink tank is empty * five flashes means the print head is not installed correctly or not installed or is defective (before buying a new print head always try the cleaning instructions at the end of this post first.) * six flashes means the inner cover is open or not closed properly. * seven flashes means you counted wrong..... * eight flashes means the waste ink absorber is almost full or full. * nine flashes mean that a digital camera or video that is connected is not compatible with the printer. If a specific amount of time lapses without getting a response from the digital camera or video camcorder this will happen. * ten flashes means it can not print to both sides of the page * eleven flashes means the automatic print head alignment failed. (this can be caused by low ink levels, ink tanks not being installed correctly, the print heads being clogged. It can also be caused by the paper output slot being exposed to a strong light source (Press the resume /cancel button and move the printer to a darker location and try to align the print head again. * check to make sure the lock lever is correctly positioned (down) If the above does not work, align the print head manually by opening the printer properties dialog box and clicking the maintenance tab and then select the print heal alignment button on the left side, second row down.
I had the same issue with my Lexmark X1290, I solved it by opening up the device, so the ink cartridges should pop, they didn't so I pressed the power button to switch it off, and then switched it back on (with the device open!) and all the paper flowed out, the flashing stopped and it could print again. Good Luck!