Question about DeLonghi EAM3400 Espresso Machine

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Delongi Magnifica EAM3400 won't brew coffee

When brewing coffee, no coffee is produced and all of the water comes out of the steam wand instead. The beans grind like usual and the machine sounds like it's brewing through the cycle. The amount of water that comes out of the steam wand is the same amount that would be brewed coffee.

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  • Expert
  • 51 Answers

The pump needs replacing

Posted on Jun 21, 2014

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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mnwarfield10
  • 452 Answers

SOURCE: The machine is making strange noises when grinding

when first started up turn the steam valve open to get out air ... job done i hope or you need it repaired ... bsc appliances 07779933829 we repair via postal service anywere .

Posted on Feb 27, 2011

mnwarfield10
  • 452 Answers

SOURCE: Will not brew expresso, the water goes into the

you need it stripped down .. serviced and tested ..

Posted on Feb 28, 2011

taran_2005
  • 10515 Answers

SOURCE: I have a Delonghi Magnifica EAM3200 Expresso and

Hi,

The hot water dispensers in units such as yours are controlled by solenoids.
The unit then senses that there is something wrong, as there is no water flowing. This tells the control card that the water system needs to be primed/purged of air.

What you will need to do is access the interior of the unit and locate the solenoid that is at fault.
I am sorry but there is no information available to help you do this repair. Apparently DeLonghi wants you to take your unit to one of their authorized service centers so that they can charge you too much to fix it.

There is a consolation though. They will sell you the parts to repair it. You will have to call the 800 number in your owners manual, and know what part it is that you need.

I called them just a few minuets ago and they actually were helpful. But as I am not the owner they would not tell me the part number or anything more than they did have the part in stock. They wouldn't even tell me if it was actually a solenoid. Just that they were familiar with the part and it was in stock. You should not have the same brick wall to knock down as you are the owner of their product.

At this time DeLonghi is still maintaining propriety over the service manuals for this unit if any even exist. There are people like myself that don't need a manual to repair units like your espresso machine. The only thing I would require is access to the repair parts.

Once these units are made obsolete they may release the manuals. It depends on whether they are still bringing in repairs to their authorized centers.

In a nutshell they are not letting go if it makes them money, or they might not even have one. That would depend on if they have guys like me doing the repairs.


Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on May 21, 2011

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I have this machine and have used it for about a year. Most important is use fresh beans within 15 days of roast, and within 15 minutes of grinding. You cannot get good results from this machine using pre ground coffee, or pods. Second, this machine is terrible with temperature stability. When warmed up it will usually be way too hot. Wait for the machine to warm up (light will come on). Open the steam valve, run the brew pump for 5 to 10 seconds into your cup and turn it off. Shut the steam valve, wait for the light to come back on. Immediately hit the brew button. This procedure will do a nice cooling flush and hit more towards the right temp.
Third, the pressurized basket that comes with this machine just dosen't do the job right. Replace it with a Mr. Coffee double basket, non pressurized and you will see immediately better results.
Last, the screeching steam wand. This machine will give wet steam, all the time. After pulling the shot, hit the steam switch and wait 20-30 seconds, then open the steam valve full to purge water out of the wand. Close the valve, then go to steaming your milk. There is a place about 1/4 inch below the surface that you'll hear only a chhh-chhh sound. Wand too deep, it will screech and wake the neighbors. Too shallow and you'll get sudsy big bubbles. Just find that sweet spot and surf there till you're at 140-150 degrees then turn the valve off. Good luck.

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This is hard to picture. The only way water can come out the brew spout is if the brewing mechanism inside in the position to make coffee. The only way to get that mechanism into that position is to either select one of the three coffee buttons (you'd hear the grinder run, then you'd hear the motor putting the brew mechanism into place and then the pump start and water would then come out the brew spout. OR to select preground coffee and then select one of the three coffee sizes - in that case you wouldn't hear the grinder but you'd still hear the motor turn the brew mechanism into brewing position and then start the pump.
When you simply select hot water and then open the steam valve - I can't imagine any possible way for water to come out the brew spout.
Now if you mean that you don't see any water come out but water is leaking inside the cabinet and ending up in the drip tray - then that would mean a leak inside the machine. It could be the valve that the brew group locks into when it goes into brew position (you see this valve in a little recess behind the brew mechanism when you take the brew group out to clean it). Or it could be a leaking steam valve or hose inside.
You might try getting a flashlight and a cleaning brush - take out the brew mechanism and then clean around that little nozzle/valve that is in the recess just the left of center behind where the brew mechanism was. That valve should shut when you are not in brew position and not allow any water out - but it may be gummed up with coffee grounds.
If you are feeling brave - you would need a deep socket and a lot of patience with a small breaker bar (a ratchet head is too big to fit in there) and you can remove that nozzle/valve and then clean it or replace it. But it is very slow going to remove it (there must be some special tool they use at the factory). I had just the right size deep socket (like what you'd use for a spark plug in a car) but there wasn't room for a ratchet so I had to use a small breaker bar and I could only turn the valve about 1/4 turn at a time then I'd have to reposition the socket to do another 1/4 turn. It took 5-10 minutes to remove it - then it was easy to clean. I think you could clean it in place with a stiff bristle brush and some q-tips.
I don't know if that valve is the problem - but that's the only thing I can think of that would have your hot water and steam running into your drip tray instead of out the steam wand.

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