Question about Kenmore 44921 Front Load Washer

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Drum has detached Model 970 38712 10

Hello, while in final spin mode the steel inner drum has completely detached itself. It's now resting on the floor of the washer.

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  • 46 Answers

Hi, it sounds like you have a major problem with your washer. The inner steel basket has a shaft attached to the back of it that goes through the rear of the outer plastic tub and attaches to the drive pulley. More than likely the shaft has broken off, the basket alone is over $500.00. It will more than likely need the rear of the tub as well for the seal and bearing. I have seen this many times. I would recommend buying a new washer unless you have some sort of extended warranty.

Posted on Apr 17, 2014

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Posted on Jan 02, 2017

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the dr
  • 447 Answers

SOURCE: kenmore washer drains but won't spin.

Sounds like the motor coupling has broken, fairly inexpensive part but does require some finesse to install. let me know if you decide to attempt it.

Posted on Oct 15, 2007

reg501
  • 413 Answers

SOURCE: stainless steel drum loose

A loose inner drum usually indicates a failed rear tub bearing. The only solution is to replace the rear half of the tub. (which contains the bearing).... You can check if the pulley nut has come loose by removing the rear panel. There is a large nut that retains the belt pulley to the shaft of the basket.

Posted on Jun 04, 2008

  • 67 Answers

SOURCE: Pounding noise after wash and final spin

  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

    if this helps please give a fix ya vote
  • Posted on Jul 14, 2008

    aborcass
    • 2651 Answers

    SOURCE: Water is collects in drum after a few hours after cycle is complete

    no your inlet water valve is defective, youll need to repalce it, part number 8181694. in the mean time just turn off water in beween usages.

    Posted on Oct 30, 2008

    • 1 Answer

    SOURCE: Squeak in Kenmore HE 2plus front load washer when drum spins

    We opened the top of the washing machine and there are some suspension springs.
    All it needed was some lubrification. Prior to putting the top back on we put a load in
    and watched it and there was no more noise.

    Posted on Jan 21, 2009

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    When it spins, the washer makes a loud noise. it rattles. Also when it is doing the rinse cycle I can hear a vibration/rattling noise.


    I'm sorry to say that tis is potentially very bad news. the problem you describe is almost certainly because the main bearing on the drum is worn out, allowing the inner drum to "flop about".
    To test your bearings, open the door of the machine and by putting a little lifting pressure on the top of the inner drum, attempt to rock the stainless steel inner drum up and down.
    The outer drum is mounted on springs and shock absorbers, so it will rock about (and it should do this) but the inner drum should not move up and down in relation to the outer drum. If the bearings are bad enough then symptoms will typically include:
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    You will have become aware of the spin cycle becoming far noisier recently and possibly even a grinding crunching noise when the machine spins
    The drum may feel like something is crunching or stopping you turning it when you spin it by hand with the door open
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    The drum is getting very tight as if it is stuck especially when one uses the spinning


    This is potentially very bad news I'm afraid. Beyond failed bearings, there are very few reasons for the drum to become tight.


    To test your bearings, open the door of the machine and by putting a little lifting pressure on the top of the inner drum, attempt to rock the stainless steel inner drum up and down.
    The outer drum is mounted on springs and shock absorbers, so it will rock about (and it should do this) but the inner drum should not move up and down in relation to the outer drum. Other symptoms of bearing failure will typically include:
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    You will have become aware of the spine cycle becoming far noisier recently and possibly even a grinding crunching noise when the machine spins
    The drum may feel like something is crunching or stopping you turning it when you spin it by hand with the door open
    A leak from under the machine, which you will probably be able to trace to the back of the machine, coming from the centre of the drum. This is the result of the failing bearing allowing water to escape through the seal at the rear

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    Washing machine makes a loud banging noise during cycle and when I check it the machine has changed position (unit is turned slightly sideways) How to correct


    Hi
    Does this happen every time???
    If YES... then the machine is not balanced on the floor well.... the 4 stands on which the machine rests have adjustable screws... You will need to fasten or loosen the nuts that will adjust the height of the legs on which the machine rests.... all the 4 legs need to be firmly on the floor .... If one is too high then the machine rocks on its side...

    If NO.. only sometimes...
    You are overloading the machine with heavy clothes... distribute your wash clothes by weight...

    Regards
    Berry

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    Off balance, loose drum?


    If your machine produces a lot of banging noises when in a permanent press final spin you may be experiencing a broken spider. It is a part which is not made from stainless steel metal, but attached to a stainless still drum (tub spin). So, when it is soaked in water all the time during a normal operation of a washer it creates a galvanic element between a stainless still drum and itself. This results in severe corrosion of the "spider" and then leads to it's breakage. To check if you have a broken "spider" open the door of the washer and try to kick your internal drum back and forward while rotating it slowly.If you will hear clicking noises (metal to metal) in some position of the drum it means that your spider is broken. The replacement of this spider will require complete disassemble of the drum. Most likely you will end up replacing this whole part
    Drum assembly, spin basket Part # 131618500Another way is get just a spider part, it's doable, but may be tricky.
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