Error 917 - Service Transfer Roller. I have replaced the transfer roller on my lexmark e350d, but I am still getting the error. Not sure where to go at this point.
Hello my friend.First maake sure the printer is powered off before making any checks on the
transfer roll or associated parts for personal safety and to prevent
damage to the printer.
1.Check the transfer roll for any signs
of toner buildup, surface
damage to the roll, oil or other contaminants on the surface of the
roll. Replace the transfer roll as necessary.
2.Check the left transfer roll arm
assembly to make sure it is
fastened and locked in the down position. If the arm is not locked
down, check to ensure the arm is not broken and will lock into the EP
Check the left transfer arm assembly spring for
3.Check the right
transfer arm assembly to make sure it is fastened
and locked in the
down position. If the arm is not locked down, check to make sure the arm
is not broken and will lock into the EP frame correctly.
right transfer arm assembly spring for proper operation. For any
background problems, check to ensure the
contact to the HVPS board is
correct and that there is approximately 0ohms resistance between the
transfer roll shaft and the HVPS contact.
4 . The voltage changes from +24 V dc with
the printer idle to 0 V dc when the printer runs the print test. If the
voltage is incorrect, check the continuity of line J10-3 in the front
harness to the HVPS. If there is no continuity, replace the cable
harness. If there is continuity, replace the HVPS. If the problem
continues, replace the engine board.
Feb 08, 2010 |
Office Equipment & Supplies