Question about Avaya 6408D+ 8 Button Display Telephone

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How to remove NG from Avaya phone - Avaya 6408D+ 8 Button Display Telephone

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Posted on Jan 02, 2017

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SOURCE: one of our avaya phones

Turn off Do Not Disturb. Thats what the "N" means.

Posted on Jul 31, 2008

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In my office one avaya extension phone is showing NG in its display. and incoming calls are not coming.but we can call frm that phone. Please help me to solve the problem.


The phone is in Do Not Disturb, indicated by the N.
The G,means that the phone is in a group.

On that phone press *09 to turn off the DND.

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Instead of a "G" am getting a NG what does that mean


"N" Means the phone is in DO Not Disturb.

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Is that phone an extension of a hunt group? It could be getting messages from the hunt group.
Reboot the voicemail computer, that might reset the light.

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ask your local admin to remove your phone from coverage path

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What do you mean? Remove from user profile? What system is this phone on?

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You need to contact your Avaya Business Partner to verify whats wrong with this phone. Chances are you bought a Gray Market equipment. So find your local guy on www.avaya.com

Cheers

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