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OKI C831 error 980 - Office Equipment & Supplies

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: 980: Fatal Error

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Posted on Apr 07, 2008

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  • 13 Answers

SOURCE: OKI C5900

Most likely you have paper wrapped around the fuser or at least stuck in the fusers sensor So remove anywhere you can see paper. If not it will need a replacement fusing unit.

Posted on May 01, 2009

  • 2 Answers

SOURCE: does anyone know what is

If you look on top of the fuser roller(upper orange roller), there is a thermistor (orange rectangle plastic that rides on the roller) you will see four wires going into that housing. Two are for the thermistor and the other two is for the fuse that is built into the housing. You would have to use a soldering iron to melt the plastic that the fuse is sitting in. You would have to figure out what to use as a fast blow fuse.

Okidata makes it difficult to take out the thermistor because the nut is locktite on the screw. Try using the soldering iron to melt it. Just make sure you dont damage the thermistor.

Posted on Jul 03, 2009

  • 1 Answer

SOURCE: fatal error 980 OKI C5500 printer

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Posted on Feb 25, 2010

  • 1 Answer

SOURCE: How do i solve fatal error 980

i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on ecks80@hotmail.com and i will forward u the info.
good luck

Posted on Aug 29, 2010

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I am geting "Service call required" error in my OKI C831 printer. May you please advice me for farther action to solve this issue?"


"Service call required" means you should call an OKI servicer and arrange for a visit to your premises.

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Error 980 means media clinging to the fuser,remove the fuser and see if there is something wrong in it

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That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.

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i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on ecks80@hotmail.com and i will forward u the info.
good luck

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Oki c 5600 980 fatal error


The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

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Fatal error 980 OKI C5500 printer


I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

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1 Answer

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Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

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hola
quiem puede ayudarme a desifar el error 980 de ld oki c6100
gracias

Apr 09, 2008 | OKI Office Equipment & Supplies

1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

Apr 07, 2008 | OKI C5800Ldn Led Printer

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