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Winzip 17.5 is working very slowly

Environment: Citrix XenApp 6.5, published desktops (Win2008R2), WinZip 17.5. Problem is with performance, after double clicking the package (1 mb size) WinZip hangs for about 5 minutes, and only after this period opens the package. Is there any known solution for this problem?

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Please follow the steps below to download the necessary drivers:
1. Go to the website http://support.epson.com
2. Under the ALL-IN-ONES heading select FLATBED and then your printer model.
3. Under the Drivers & Downloads section select WINDOWS. Download the most current version of the Printer Driver and Scanner TWAIN Drivers to your DESKTOP for your Windows operating system. You can also download the Status Monitor, if listed.
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1) Before beginning, ensure the cable for the printer is disconnected and the printer is turned off.
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Please follow the steps below to download the necessary drivers:
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1. Go to the website http://support.epson.com
2. Under the ALL-IN-ONES heading select FLATBED and then your printer model.
3. Under the Drivers & Downloads section select WINDOWS. Download the most current version of the Printer Driver and Scanner TWAIN Drivers to your DESKTOP for your Windows operating system. You can also download the Status Monitor, if listed.
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