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Posted by Anonymous on
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Posted on Jan 02, 2017
I have a Western digital model wd2500b007-rnn
and I cannot get either my PC or my laptop to recognize the drive. I isolated the drive to another computer with the same error. It says USB device not reognized. I also tried a different port. I have not tried different cables. Can I retrieve the old data on the drive?
Did you find a resolution for this? I am having the same problem. None of my PCs can recognize the drive. Formatting seems to be the only choice but I need to recover my old data first.
Posted on Jul 04, 2008
you will need to install the drivers for your drive.
xp doesn;t recognize 2.0 usb unless you install drivers and have a usb 2.0 port
but install the drivers and you should get it to recognize
you can go to control panel, system and device manager.
look for a usb device that is not working and right click install drivers or update drivers.
See if it comes up.
Once it does you will see it in the device manager under disk drives
Posted on Jun 05, 2009
Hello, if the drive is new it may just need to be formatted, if it's an existing drive it may have a failed partition.
If it's new, connect it to the computer, right-click on your My Computer or Computer icon and left-click manage. When the management console opens left-click Disk Management, then scroll through the right panel and find your 640GB drive. As long as it's there and unallocated you can right click on the unallocated space and select format. Follow the wizard using the default settings. When you're finished it should show up in My Computer.
If this is an existing drive and has failed, proceed to the management console and see if it shows up, if it does make note of all information show in the right panel and either way report back for further assistance by reply to this response.
Hope this helps FixYa,
Posted on Dec 23, 2010
Try deleting any partitions on the drive by using Control panel, administrative tools, computer management, disk management. now highlight the drive and right click and click on delete partition. Now create a new partition and see if it will do a full format on it. if not then its stuffed. you have no choice but to buy another drive.
Posted on May 27, 2011
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