Question about Brother DCP-7020 All-In-One Laser Printer

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Laser Printer Brother DCP-7020

Printer was unplugged and not turned off first, now the screen reads Drum Error (Take drum out side the blue tap from side to side serveral times, return the tab to (^) - put Drum back.


Q. Where is Drum

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  • 86 Answers

If you open the front cover you will have a grey/black part which is easily removed from the machine. This is the toner/drum package, where the grey part is the drum unit. If you look on the right side on the part of the toner/drum package that would go furthest into the machine, you'll see the corona cleaner, which you should move among the line (left to right) 7-8 times or similar. This should clean the corona wire and solve the problem.
Just put the corona cleaner back to where it started and re-insert the toner/drum package into the machine again.

Posted on Jun 18, 2009

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2 Answers

Where is the drum located in the printer?


The drum unit is attached to the toner cartridge for the DCP-7020. If you open the front cover (flips down) of the printer, you need to simply pull the drum and toner unit straight out from the printer. You should place the unit on a large drop cloth or piece of paper to ensure that the toner doesn't spill. See chapter 6, page 12 (page 52) of the User's manual for the image of the drum unit. Page 6-19 has the removal procedure. You separate the toner unit from the drum by pressing and holding a lever on the left side of the unit. Then pull the toner cartridge straight out from the drum unit. The User's manual is available from Brother's product support page. The direct link to the manual is http://download.brother.com/welcome/doc000367/DCP-7020_UsaEngUsr_B.pdf .

I hope this helps.

Cindy Wells

Dec 12, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

I have cleaned the drum but my printer won't work because it keeps saying Dust on Drum. do I ned to replace the drum?


You need to run that blue tab back and forth about 20 times to clean the drum corona, use canned air and blow out the area below the blue tab on the drum, wipe the metal contacts on each side of the drum, and if all that fails, you do need a new drum.

Jan 28, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Brother DCP 7020 display reads "Drum Error" and instructs me to clean corona wire which I did. I then bought a new drum and still get the same message.


You need to reset after a new drum, open the front door and press menu or options and it will ask if it's a new drum. after that if you still have the error, you may need a new power supply PCB.

Dec 29, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Brother DCP 7020 Keeps giving me the "Drum Error" Message


Dear sir you see properly drum unite has a drum image sensor its demage so you change your copier drum unite, thanks.

Nov 17, 2009 | Brother DCP-7020 All-In-One Laser Printer

2 Answers

How to reset DCP 7030 drum unit


Reset DCP 7030 drum unit : -LCD-
Press MENU and turn on printer - MAINTENANCE
arrows 81 and OK -RESET DRUM COUNT
press OK -RESET LIFE COUNT
press CLEAR / BACK
arrows 99 and OK
ready

Oct 26, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

Drum Kit For DCP-7020


Please refer the below link for step by step instructions on Drum replacement.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000098/faq000698_000.html?reg=us&c=us&lang=en&prod=dcp7020_us&Cat=7



Please rate the solution as Fixya if its solving your problem

Thanks

Feb 03, 2009 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

What is drum error


The drum is the light sensitive device that "senses' the laser to create an image. They are replaceable, although usually expensive.


Good luck

Dec 12, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

How to resolve 'Dust on Drum' error on Brother DCP 7020?


"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.

Nov 25, 2008 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

DCP 7020


If you are using non brother toner then that's the problem, if not it is the drum unit.

Dec 19, 2007 | Brother DCP-7020 All-In-One Laser Printer

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