Question about Kuppersbusch Glass ceramic induction hob with sensor touch controls and panon detection Metallic Cooktop

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E6 Error code

Thank you for the prompt reply. The problem does not appear to be associated with the child-lock. E6 continues to flash on the two affected cooking zones. The model is EKI 607.2 as I indicated previously. The oven instructions state to call customer service if an error code Ex is indicated.

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Why is door locked and will not self-clean?


Hey Kimberly, thank you for your inquiry!
I understand that the door on your Frigidaire range is locked and it will not start a self-clean cycle, it is also displaying an error code of "F91". The "F91" error code means that the door has exceeded maximum oven door unlock time. This means you could be experiencing an issue with your door latch, control panel, or a miscommunication within the range. To clear out a miscommunication within your range you need to disconnect power from it for at least ten minutes. I hope that this information is helpful to you. -Matt

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I have an EKI 807.2 Glass hob. I can't turn the heat up on more than one ring without E flashing on all the Rings followed by 6


Are you sure it is properly wired? For 1 phase 230v:

1= power earth
2-3 intersected = N
4-5-6 are L1-L2-L3 that should be conected together to L

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Thank you for your inquiry, Lucie!

From what you have described your Frigidaire oven lock is stuck open and you are receiving error codes "F9" and "DR". The "F9" error code stands for runaway temperature (overheating). This could be an issue with your RTD (Resistance Temperature Detector) or the EOC (Electronic Oven Control). I would recommend performing a reset on your oven and you can do that by disconnecting from your oven for ten minutes. The "DR" code means that the door is not closed or the door latch is not recognizing the door is closed. This could be an issue with your door latch or control panel. If the reset does not help correct your issues I would recommend having a professional technician out to perform a proper diagnosis and repair. Best of luck! -Matt

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Hello friend, thank you for your inquiry!

I understand that your door is locked and you have error "F5E1" showing on your range. I would perform a reset on your appliance which can be done by flipping the household circuit breaker off for roughly ten minutes. If that does not correct the issue and you continue to receive the error "F5E1" I would contact a professional to come out and repair your appliance because it could be an issue within your UIB (user interface board) or main control panel. Hopefully this helps. -Matt

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It is child lock.

Turn cooker on, press two + at front of oven, this will then take it off for that cooking session.

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It is child lock.

Turn cooker on, press two + at front of oven, this will then take it off for that cooking session.

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