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Whirlpool model # ED5PHEXMQ00 does not get water to ice maker but does to water dispenser

Water dispencer works, ice maker does not work. Why?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Jenn Air JCD2389GES ice dispenser problem

my ice maker is not making ice.

Posted on Mar 26, 2008

  • 3422 Answers

SOURCE: ice maker doesn't work. changed filter. light on ice maker door still on.

Hi,

Just check THIS link out.It will solve your problem.
From my side i believe it is the control board which has to be replaced and it will work again.

Goodluck..

Posted on Apr 05, 2008

  • 150 Answers

SOURCE: Ice Maker does not fill with water

water valve or the ice maker is malfunctioning and not calling for water

Posted on May 07, 2008

  • 1214 Answers

SOURCE: my kitchenaid model kscs25ftms02 water dispenser doesnt work

There is a water valve located at the bottom back of the refrigerator that may have failed or is clogged with trash from the water line. Either is a common problem.

If your know how to use an ohmeter and simple tools like a screw and/or nut driver, I can give you additional instructions on how to troubleshoot. Otherwise, I can search for the P/N and you can order one. You will need to install, or find someone to install for you.

It could also be a filter problem if yours has a filter, or a water supply problem (have you checked the valve a the wall to make sure it was open?).

Posted on Jan 14, 2009

woodchuck789
  • 4059 Answers

SOURCE: Water dispenser stop working? ice maker is fine.

You have two points where you can check the dispenser water. At the rear where the water supply comes in is the water inlet valve. If you disconnect the dispenser water line and then see if the water comes out when you try the dispenser. You should hear the valve work when you try the dispenser. If you don’t hear it there it’s a dispenser actuator switch problem. If you do hear it but water doesn’t work here there is a valve or water supply problem. If it's normal, disconnect it at the bottom of the freezer door and try again.If it's normal here it may be frozen in the door. If this is the case open the door till it thaws. A blanket over the opening will prevent thawing of all the food.

Posted on Oct 08, 2009

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The reason could be several different possibilities. the water control valve for the ice maker no longer works or one of the many components inside the ice maker is needing replace or adjusted. Go to link below and enter model ED5VHGXM into model search. Click on photo #12 ice maker and you get a breakdown of of all the parts. Let me know, Sea Breeze

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check inside the bottom of the refrigerator for water, the water line goes thru the back of the refrigerator and it may have cracked and leaking inside instead of going to the dispenser. 
if not then water is most likely frozen in the line going thru the back of the refrigerator. look behind the pans in the refrigerator and there should be a coil of clear plastic water line, this is the reservoir that chills the water for the dispenser. sometimes it will freeze up if the refrigerator is very cold.

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