Question about Whirlpool GR563LXS Kitchen Range

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Hot where it shouldn't be

This range gets very hot on the front edge of the stovetop...metal edge surrounding the glass top above the door.
We called Whirlpool who sent out a repairman who agreed it was getting too hot. (Whirlpool said it was normal to get warm.) We returned the range thinking it was defective and purchased another one. It gets too hot too. Not hot enough to leave a burn mark but hurts to the touch and would probably burn my small children. I am returning the second one and purchasing a new range. Has anyone else had this problem.

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Re: hot where it shouldn't be

I just bought a Whirlpool RF265LXTB electric range and have the exact same problem. The one we bought was the floor model, so we thought maybe it was just defective, so we returned it, went to a different store and bought the same model that was new in the box. Brought it home and it is doing the exact same thing.

Talked to Whirlpool and they say it will get warm on the front, but this thing gets HOT! They said they would send out an repairman, but after two different units, I can't see anything a repairman will be able to do to fix it. I wouldn't worry about it too much, but I do have a 3-year-old at home and don't want him to get burned. I think I am going to return it and try a different brand.

Posted on Sep 03, 2008

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We cleaned the inside of our glass door today, it was easy but unfortunately we had a problem. Hopefully this will help you avoid the problem we had which shattered the outside glass on the door.
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