Question about Whirlpool GR563LXS Kitchen Range

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Hot where it shouldn't be

This range gets very hot on the front edge of the stovetop...metal edge surrounding the glass top above the door.
We called Whirlpool who sent out a repairman who agreed it was getting too hot. (Whirlpool said it was normal to get warm.) We returned the range thinking it was defective and purchased another one. It gets too hot too. Not hot enough to leave a burn mark but hurts to the touch and would probably burn my small children. I am returning the second one and purchasing a new range. Has anyone else had this problem.

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  • glennschille May 09, 2008

    Have the same problem but on the Kenmore 790.96548602. Sears will not let us return it and we've had 4 Sears repairmen out. Temperature is 117 degrees F.



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I just bought a Whirlpool RF265LXTB electric range and have the exact same problem. The one we bought was the floor model, so we thought maybe it was just defective, so we returned it, went to a different store and bought the same model that was new in the box. Brought it home and it is doing the exact same thing.

Talked to Whirlpool and they say it will get warm on the front, but this thing gets HOT! They said they would send out an repairman, but after two different units, I can't see anything a repairman will be able to do to fix it. I wouldn't worry about it too much, but I do have a 3-year-old at home and don't want him to get burned. I think I am going to return it and try a different brand.

Posted on Sep 03, 2008


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"fixetheoven" was certainly on the right track, but missed a key step that makes this job much, much easier. (Maybe they had a few too many sips of wine during the process?! :-)

Anyway, the key to make the job easy, and do-able by one person, is to pull the door off the hinges before starting to remove any screws! Here's how we did it:

1. Open the door about four inches or so, it will stay in place. Hold the door at the sides and lift it up, sliding it right off of the hinges! Now lay it carefully face up on a table so you have easy access to the screws, and no danger of the glass dropping out of the bottom of the door (as apparently happened to "fixedtheoven".)
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We cleaned the inside of our glass door today, it was easy but unfortunately we had a problem. Hopefully this will help you avoid the problem we had which shattered the outside glass on the door.
1) Open the door all the way, but put some support under the door to prevent it from dropping. It helps if you have someone else support the 2 halves of the door.
2) There are 2 screws on the top inside of the door. Carefully loosen both screws. This will detach the front of the door from the back and allow you to clean it. BUT, this is important: Do not allow the inside of the door the swing back toward the closed position as this will cause the glass to shatter.
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