Question about Maytag Neptune MDG5500AW Gas Dryer

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Dryer burner just stopped working. the motor turns but no heat. It also will not start on timed heat.

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HI, i recommend inspecting all areas stated below to address this issue. the most common problem will be a set of defective gas valve coils but, i suggest checking all points before replacing the coils.


1. Gas valve coils
igniter glows, then shuts off without igniting gas - the problem is probably with defective coils (black, located on top of the gas valve). It is recommended to replace all coils (usually two or three) if found defective.

Note: Sometimes the whole gas valve may be defective, thus not letting the gas out. However, this problem is not common.

2. Thermal fuse
Most dryers have a thermal fuse, which burns out when the dryer overheats, in which case the dryer will either not run at all or stop heating. The fuse is usually located on the vent duct, inside the dryer. A blown fuse will show no continuity when measured with a meter. Before replacing the fuse, make sure the blower wheel is not broken or clogged, and there is nothing blocking the venting.

Note: It is recommended by most dryer manufacturers to replace a hi-limit thermostat when replacing a thermal fuse.

3. igniter
igniter may burn out or break. Replace the igniter if found defective.

Note: Igniters are very fragile and break easily. It is recommended to handle the igniter only touching the ceramic part of it (usually white in color).

4. Flame sensor (or radiant heat sensor)
Replace the sensor (located near the igniter) if found defective.

Posted on Jun 18, 2009

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Posted on Jan 02, 2017

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My dryer does not blow hot and will not shut off and no digital reading will display.


Hello Bryan;

My name is Peter. I am a retired field service appliance technician.

So, here are the probable causes:

1.) The blower wheel draws air through the dryer and pushes the air out the vent. If the dryer won't stop, the blower wheel may be plugged up or not be spinning properly, which reduces the air flow. Check to see if the blower wheel is securely fastened to the drive motor shaft. Check the blower hot air discharge manifold for blockage.

2a.) If the dryer won't stop, the gas valve solenoid coils might be defective. Over time these coils will fail, causing the burner to run intermittently. If the dryer is not heating properly it may not stop. Replace the coils as a set.

2.b) The heating element warms the air before the air enters the dryer drum. If the dryer won't stop, it may be because the heating element isn't working - which greatly increases the drying time. Check the heating element for continuity.

3.) Dryer sheets and fabric softener can leave a residue on the lint filter, reducing the air flow. If the dryer won't stop, check to be sure air can flow freely, clean the filter as needed.

4.) Although not as common, if the dryer won't stop it may be because the moisture sensor is either defective or shorted

5.) If the dryer won't stop, check the high limit thermostat. If defective, the high limit thermostat can turn off the heat prematurely, lengthening the time it takes to dry a full load. This is not common.

6.) The cycling thermostat regulates the temperature of the air in the dryer. If the dryer won't stop, it may be caused by a defective cycling thermostat turning off the heat too early. This is not common.

7.) The thermistor senses the temperature of the air in the dryer and cycles the heat on and off. If the dryer won't stop, the thermistor may be defective. This is not common.

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1 Answer

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did you clean the vent line?THAT COULD MAKE IT RUN HOT THE AIR CAN'T BLOW OUTSIDE,BUT WITH THE DRYER HAVING HEAT WHEN IT STARTS AND THEN AFTER LIKE 10 MINUTES NO HEAT IT SOUNDS LIKE YOU HAVE BAD GAS COILS,WHEN THE COILS ARE STARTING TO FAIL THEY WILL WORK FOR LIKE THE FIRST 10 TO 20 MINUTES AND WHEN THEY HEAT UP NO GAS,WHEN THE COOL THEY WILL WORK AGAIN,I WOULD CHANGE THE COILS AND CLEAN OUT THE DRYER AND VENT LINE,THIS SHOULD BE DONE ONCE A YEAR SO YOU DON'T HAVE A FIRE AND YOUR CLOTHES WILL DRY ON TIME,EVERYONE THINKS SOMETHING IS WRONG WITH THE DRYER AND ALL THAT HAPPENS IS THE VENT LINE AND THE DUCT WHERE THE LINT FILTER SLIDES INTO FILLS WITH LINT AND THE AIR CAN'T BLOW AROUND GOOD ANYMORE,ALSO WITH A SHOP VAC VAC UP THE LINT WHERE THE BURNER AND MOTOR IS AND THEN SET THE VAC UP TO BLOW AND BLOW THE MOTOR AND GAS BURNER OUT,DO THIS AND YOU'LL HARDLY HAVE ANY PROBLEMS WITH THE DRYER

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Hi,

There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor going bad...

Here are a couple of tips that I wrote will help you to figure out why your dryer will not run...

Dryer Repair - The Dryer is not Turning

Dryer Repair - The dryer will not start


heatman101

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