Question about Schlage BE365-CAM BE365CAM613 Oil Rubbed Bronze Electronic Security Keypad

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The door knob (lever door knob to exterior fancy door) came off.

I know this is a schlage lock set but not sure of the type. This part of the lock set has no lock in it. It just functions as a nice door knob that looks cool for my front door. But the screws backed out of one part of the door and when I screwed it closed again, the door will no longer unlatch when you actuate the knob/lever.
I pulled it apart but cannot find the schematics for the innards anywhere. I realize they must go together in a specific way for the knob to work and after two hours playing with this thing it must be missing a spring--but don't see where it goes--or I've realized I must be missing a screw in my head. Can anyone help with this?

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When you first tightened the screws, the mechanism may have been loose enough to allow the actuator bar the connects the inside knob to the outside lever to work loose. When you tightened it you may have jambed that tight so things didn't work. When you disassembled everything, you may have lost that part. The springs are usually integrated into the catch part and are not removeable. Sometimes it helps to take everything completely off the door including the catch that goes in the edge of the door. Then reassemble it on a table to see what works and what doesn't. If that doesn't help, take all the pieces into Lowes at the key desk and they will be glad to help you.

Posted on Jun 27, 2009


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