Question about Kenmore HE2 Washing Machines
Stops during drain and spin
Posted by Anonymous on
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Posted on Jan 02, 2017
Check your outlet filter, most likely it is blocked, preventing the water from draining out. Chk your pump too. Before this disconnect from the wall socket; and also check the pipe coming from the tub to the filter. Siphon out the excess water from inside the machine before you open the pipes.
Posted on May 18, 2007
This is the symptom of a defective lid switch. If you do not hear a distinctive "clicking" sound when opening or closing the washer lid, more than likely the switch is broken or not making contact. Depending on what type of switch you have depends on how it is activated. Most washers have a switch located on the right-hand side of the lid with a slot. A plunger on the lid activates the switch when it closes. Make sure the switch is not loose (two mounting screws on the rim of the lid opening) or the plunger is not broken off. On some models, the lid switch is located on the left-hand side in the rear under the rim of the lid. It is activated by a rod on the lid hinge. Sometimes this rod can be adjusted by bending it slightly. If you check everything and determine the switch is bad, it can be replaced by performing the following steps:
First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. I believe your washer has release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up.
Or, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps:
1. Under the console you will find the lid switch connector. Unplug the switch from the connector.
2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.
3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.
You do not have to remove it all the way from the frame. Just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in and a ground wire. It's a pretty easy repair job.
Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:
1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.
2. Insert the brass-colored clips into the slot on the washer rear panel first, then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.
3. Make sure you plug the connector from the console back into the lid switch receptacle and close the console.
I hope you find this helpful. If you have any questions please let me know by posting comments. A new lid switch should cost about $35.
Posted on Feb 05, 2008
Just had the same problem, after Much patience and persistence I found the blockage at the y piece that joins the pump to the outlet hose air trap towards the top of the machine LHS with the top and cover off.
It was clogged solid therefore no back pressure on the top little ball valve (between the air trap and the outlet) therefore no seal therefore norain therefore a drain-fault that persists regardless of a cleaned pump filter.
Posted on Dec 04, 2009
Check the filter, which is located at the bottom front right of washer behind a flap or drop down cover.
Unscrew anti-clockwise to remove and clean.
Please rate my solution.
Posted on Jan 28, 2010
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