Question about Acer Aspire 5315 Notebook

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Acer 5315 recon harddisc security password required

When i fire up my laptop, the words HARDDISC SECURITY PRIMARY MASTER HITACHI and then a set of numbers. Nothing then happens until i hit the enter button, then the same HITACHI HTS code comes up and asks for a password. HELP URGENTLY REQUIRED!!!

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  • gary_pearce1 Jun 18, 2009

    Thanks buddymc. Methinks I've been conned as I purchased this laptop via a mobile phone "free gift" contract!!

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Hello,

Bad news, someone has set the hard drive security option. The hard drive is hardware locked and can't be unlocked without the password. Not even putting the hard drive in another machine will bypass the security. You can send the drive to hitachi repair in Dallas, Tx. for recovery but it is very pricey.

Posted on Jun 18, 2009

  • Buddy Mcsparrin Jun 18, 2009

    Hello again gary,

    The laptop should be ok just replace he hard drive. The hitachi drive lock only deals with that drive not the whole system.

    Buddy



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