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Model 3540 this is the second machine, the first one locked up the fax line and we returned it, they replaced the machine and gave us a new one, now we cannot send or receive any faxes, it dials but it sounds like there is no handshake between the machines, I dialled the fax we are trying to send to and it answered and gave a handshake tone. is this a common problem with these machines?

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

DJYar
  • 41 Answers

SOURCE: wont' send a fax

In my experience, anything plugged up to a phone line can be some of the most susceptible to electric discharge. Thunderstorms, power surges, brown out, all of these can cripple or kill a fax machine. When I saw this symptom on a fax, 9 times out of 10 it was caused by a power surge of some sort. The line error is most likely the machine's outgoing line has been zapped. The 775 (and it's father, the 770) are some of the most straightforward faxes I have dealt with when it comes to faxing. There is no internal setting that I am aware of that would inhibit the sending of faxes. I would double check the transmission report to make sure that the machine isn't doing something weird like adding extra digits to the numbers you are dialing. It would still be worth your time to try a few things, though. I would plug the fax into another phone jack using a different phone cord if available. Also try using the fax as a telephone, call a number and see if you can connect. If you can, make sure both parties can hear each other clearly. If you can not, the machine will need to be replaced.

Posted on Aug 23, 2007

leroyal
  • 2120 Answers

SOURCE: fax will not send

Does the receiving or sending party have a DSL phone line?

Posted on Sep 01, 2008

  • 1 Answer

SOURCE: Fax machine Disconnecting

Toshiba DPBDF

Error Code 60 or Paper Size Error

Help!

Posted on Sep 23, 2008

  • 1 Answer

SOURCE: won't receive faxes

Make sure the receive faxes button is set properly. If it is not set to fax only, you will need to manually receive faxes, the machine will not auto answer.

Posted on Dec 15, 2008

qpoint
  • 69 Answers

SOURCE: i have no dial tone on my fax machine and i cant

Remove the phone line from the back of the fax and connect a standard phone (not a business PABX or PAX system phone) to the line. Ensure dialtone is available. (Make sure in doing this that you are also testing the cable from the phone socket to the fax). If no dialtone, replace cable or fix line.

Check that the line is connected to the 'line' port on the fax, not the 'phone' port.

If still no dial tone, it may be modem fault (in the fax). Seek specialist attention.

Posted on Mar 06, 2010

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This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

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The 4 Recieve modes are Fax Only, Fax/Tel, TAD:Answering Machine, Manual.

Hope this helps!!!

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