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Nike fuelband shows plug with lightning bolts

My fuel band is showing the plug with the lines on it. When I plug it into my computer nothing happens. It's completely charged. This isn't the computer I set it up on.

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Posted on Jan 02, 2017

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SOURCE: my nike sportband does not

What you can do is plug it to your computer and update the nike+connect desktop software. When that is complete, you can do a factory reset for the sportsband. You can find the factory reset button on the bottom left of the desktop software.

Posted on Aug 10, 2012


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Nike fuel band says it is charged but has a plug error when you press the sync button

Ok, ready for this, here is an ACTUAL solution... As per Nike's support page. Hope this helps.

When your FuelBand displays a plug icon with two animated lines beside it (above), there are a few simple troubleshooting steps we suggest you take.
  1. Plug your FuelBand in to your computer's USB port and allow Nike+ Connect to launch.
    • If Nike+ Connect indicates that you have NikeFuel to upload, please follow the steps to upload your activity. No further action is needed.
    • If Nike+ Connect indicates that you do not have NikeFuel to upload, please disconnect your FuelBand from your USB port and proceed to the next step.
  2. Press the button on your FuelBand.
    • If the normal information appears on your FuelBand (FUEL, TIME, CALS, STEPS), no further action is needed.
    • If the same plug icon with two animated lines appears, please give us a call right away, as there may be a problem with your device's accelerometer.
here is Nike's number.
USA 1-800-379-6453

Mar 13, 2013 | Exercise & Fitness

1 Answer

Nike fuelband didnt reset

This same thing just happened to me. I just reset the band.
Here are the instruction from the Nike help site:
Resetting Nike+ FuelBand to factory settingsIf you want to reset all the FuelBand settings back to the original factory defaults, connect your Nike+ FuelBand to your computer to open Nike+ Connect and select Factory Reset from the Settings window (see image below).

This will clear all user settings and any unsynced activity from your FuelBand. However, the activity you've already uploaded to will remain intact and attached to your Nike+ profile.

Most FuelBand users shouldn't ever need to take this step. It's useful for advanced troubleshooting. It's also useful for clearing your user settings if you want to transfer your FuelBand to another user or associate it with a different Nike+ account going forward.,3180

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It could be the charger, the phone's power interface, or your battery. When you plug the phone in to charge it, does it recognize the charger and show the lightning bolt symbol for charging?

If you use your computer's USB port to charge it instead of the wall charger, does it act any differently?

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Do you have the flash turned off? Does the screen show a lightning bolt with a line through it? If so, press the button with the lightning bolt and watch the screen for a lightning bolt and an "a".

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