Question about LG enV VX9900 Cellular Phone

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My verion envy phone turns off randomly now wont turn back on

My verizon envy 1 will be perfectly fine and then I'll be in the middle of a txt then it shuts off randomly. I just put up with it, but now it shut off and when i tried to turn it back on all it shows is the Verizon Wireless signature.

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Its not the battery. My VX9900 shuts off randomly (powercycles) when Im using the IM app., and has recently started doing it with direct texting. Searching around the web I discovered its a fairly common issue with the VX9900. It turns out theres a firmware upgrade available that fixes the issue and adds a few more features to the phones software. Best to just take it back to Verizon and ask for the firmware upgrade to T99VZV04. From what I understand they may need to keep the phone for a day, but ive heard of people having it done on the spot, taking about 30 min. I also understand its a no charge update. Just make sure to back up your contacts and remove the SD card! I havnt had a chance to take mine in yet, but will be asap..its getting worse and really annoying!

Posted on Jun 23, 2009

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It sounds like the battery has finally given out. The only thing I can suggest is buy a new battery. Let me know if this doesn't solve your problem and I will help more.

Posted on Jun 19, 2009

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Hello.

Sounds like you answered your own question.

With all the problems you are experiencing and the warranty ending soon, this is a good time to contact Verizon for a replacement phone.

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Oct 04, 2010 | LG enV VX9900 Cellular Phone

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My phone turns off and wont turn back on all the wayit freexes at the verizon wireless screen.


Hello,

The reason your phone is not coming up and freezes when you try to turn it on is because the phone is having a software problem, it probably have contacted virus either through bluetooth, applications, downloads etc.

All you have to do is to flash your phone with the appropriate software and cable.

After you have gotten the phone flashed, then your phone will work perfectly fine again.

Take care

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My phone keeps freezing and restarting


Try pulling out your memory card if you have one. i had the same problem and come to find out my memory card must have come loose from dropping the phone. It's working fine ever since I took i out and put it back in. Good Luck.

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Help wanted with my envy vx 9900


Why not simply call Verizon or stop by a Verizon store and let them fix it for you. You can't format a phone that I know of, just the memory chip in it.

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