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Sync kobo i cannot find sync on my kobo glo...............why is that and no i dont have wifi.............please help thank you

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Posted on Jan 02, 2017

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jonsnell4
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SOURCE: My kobo glo keeps freezing whilst i'm reading It

Have you loaded the latest updates from your PC? There have been several software /desktop updates recently.

Posted on Jan 12, 2014

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Kobo frozen. Willl not respond to touching button


Performing a basic reset A basic reset will force your eReader to restart properly. In many cases, this is enough to restore your eReader to normal.
  1. If possible, turn off your eReader.
  2. Locate the small hole on the bottom of your eReader.
  3. Unfold a paperclip and slide an end into the hole.
  4. Press gently until you feel a click. Your eReader should restart.
Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
If you perform a factory reset on your eReader, you'll:
  • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
  • Sign out of your account on your eReader.
  • Reset all of your settings and preferences.
  • Return your eReader to its original settings.
  1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
  2. Go to your Home screen.
  3. Tap the ios-menu.svg Menu icon at the top of the screen.
    The Quick Settings panel will appear.
  4. Tap Settings.
  5. Tap Device information.
  6. Tap Factory Reset under Advanced.

  7. Performing a factory reset If a basic reset doesn't work, you can perform a factory reset to restore your eReader to its original settings. After a factory reset, you'll have to set up and sync your eReader again.
    If you perform a factory reset on your eReader, you'll:
    • Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    • Lose any bookmarks and annotations you made in your books since you last synced your eReader.
    • Sign out of your account on your eReader.
    • Reset all of your settings and preferences.
    • Return your eReader to its original settings.
    1. If possible, back up any books or documents that you added to your eReader using Adobe Digital Editions, or that you manually added using your computer. You do not need to back up any books you bought from Kobo. Any books you purchased from Kobo can be re-downloaded from the Kobo Cloud after a factory reset.
    2. Go to your Home screen.
    3. Tap the ios-menu.svg Menu icon at the top of the screen.
      The Quick Settings panel will appear.
    4. Tap Settings.
    5. Tap Device information.
    6. Tap Factory Reset under Advanced.
kobo com help Resetting your Kobo Glo HD

Jun 30, 2016 | Kobo eReader

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

How do I transfer new books from computer to ereader,I bought 2 new books they show on e reader in a little box but cannot be accessed


Have you tried a usb from your computer and connect it to your ereader , you should be able to transfer from one to the other that way otherwise how else would you transfer without a usb device?

Dec 20, 2014 | KOBO, INC Kobo Glo

1 Answer

I downloaded a book onto my kobo glo and it just says pending? What does this mean?


You likely have to authorize it again as it thinks you have downloaded it as another non-paying subscriber. Contact the outfit you ordered it from.

Sep 21, 2014 | KOBO, INC Kobo Glo

1 Answer

Problem with internet connection says when I connect my KOBO to computer and cannot sync any books. Kobo charged and can't access KOBO on computer


It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Aug 02, 2014 | KOBO, INC Kobo Glo

1 Answer

Sync kobo


You may need to delete KOBO and re-install the app. Your books will be saved because they are online.

Aug 02, 2014 | KOBO, INC Kobo Glo

1 Answer

Kobo Glo ereader


try to reset it..... how to reset device would be written in you users manual

Jan 14, 2014 | KOBO, INC Kobo Glo

1 Answer

After factory reset of my kobo glo, I couldn't get back my books that I ?


First make sure your books are really (still) in your account. Log into Kobobooks.com and check your library. Here's a direct link to the library page: Sign in to Kobo with

If you don't see your books there, you didn't buy them under that user account, or they're been removed from your account. Call Kobo support in either case.

If the books are there, make sure your Kobo eReader is also logged in using the same account. To do that,
1 - Open the menu
2 - Tap Settings
3 - Tap Account

Under 'Signed in as', you should see your user account. If not, tap in Sign in and log in. After that you can sync your library with your Kobobooks.com account from the menu again.

Dec 18, 2013 | Kobo Glo eReader Silver - N613-KBO-S

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