Question about Whirlpool Cabrio WTW6600SBT Top Load Washer

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F1 Error I bought my Cabrio in Feb 2007 and customer service said they would only cover half the parts. While this reduces my repair bill from 400 to 275, this still SUCKS! I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AGAIN! To fix this, you have to replace the entire control board, which only has a 30-day warranty! So you could be faced with another $400 repair a few months after getting it fixed!!

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The later Cabrio Washers are more reliable. Try not to give up on Whirlpool, they are still one of the best manufacturers.

Posted on Jul 23, 2010

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2 Answers

Whats wrong when f1 error keeps popping up


I started noticing the F1 error on my Whirlpool Cabrio washer upon starting a load... Obviously, the same problem that so many hundreds of others have already noted here. After reading through several of the posts here, I did the following and Whirlpool picked up the tab for parts & labor, no questions asked.

  1. Write down your washer model, serial number, and purchase date.

  2. Call Whirlpool Customer Service at 800-253-1301

  3. Choose the option to Speak directly with an Agent

  4. Tell them that your Whirlpool Cabrio washer has been receiving the F1 error code repeatedly, with the same symptoms as reported by hundreds of other customers online. You were told that there is a recall for this known defect in the control board, and are requesting that Whirlpool fix the problem including parts & labor.

That's all I had to say. The agent put me on hold for 30 seconds and arranged for a local appliance repair company to come to my house and fix the problem. I called the appliance repair company immediately after talking to Whirlpool, to confirm that they got the authorization for Whirlpool to pay parts & labor, and also to give them the part number that I knew they'd need ahead of time to save them a trip - they still made two trips.

If for whatever reason the Whirlpool agent is giving you trouble, keep your cool and inform them that you are 99% certain that this is a manufacturing defect and that if they fail to stand by their product, you will be taking your case to the Better Business Bureau.

I hate to see all of the stories on here about people having had to fork out hundreds of dollars to address this issue. I'm glad that I didn't start getting this error until now, after it's become a very well known problem... but I do feel for those of you who ended up having to pay more of your own money to fix a problem that shouldn't even exist in the first place.

Good luck!

Feb 05, 2011 | Washing Machines

2 Answers

Keeps giving me the F1 signal. Whats the deal?


Fellow, Academy of Sublime Masters of Appliantology
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Joined: Sun Oct 7th, 2007 Location: South Carolina USA Posts: 6784 Flavorite Brew: waffle house coffee Status: Offlinespacer.gif F1 usually means a communication or an electrical error.

Unpgug the machine for 1 minute and then power back up. If fault reoccurrs check all connectors.

How long have you had this machine? Has it always been plugged into the same outlet? Is is sharing an outlets with another device?






Read more: Whirlpool Cabrio F1 code - The Laundry Appliance Repair Forum - Do-It-Yourself Appliance Repair Help - ApplianceGuru.com: The Samurai Appliance Repair Forums http://applianceguru.com/forum2/15527.html#ixzz1BPYo9agm
Get appliance parts at http://parts.fixitnow.com

Jan 18, 2011 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

What does F1 error mean?


Whirlpool Cabrio F1 error code - NOW A RECALL ISSUE! model # WTW6600SW2
Call Whirlpool or a repair center. The number for Whiripool is 1-800-253-1301

Nov 28, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

I have a cabrio purchased in dec of 2007.. model


Hi


Thanks for using FixYa. Yes you are right you can call 1-800-253-1301 whirlpool will send a tech. to fix it and pay for the part. Error F1 means primary control failure and to resolve this you’ll have to replace the machine control assembly. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Jun 05, 2010 | Whirlpool WTW6400SW Cabrio Washer

2 Answers

F1 error on cabrio washing machine


Whirlpool Cabrio F1 error code - NOW A RECALL ISSUE! model # WTW6600SW2
  • I called Whirlpool 1-800-253-1301 today 10/15/08 and they said the F1 issue is now under a recall.
  • Whirlpool scheduled a repair service -during our phone call- to repair this under a 'recall' & at 'No Charge' to me.
  • I'll let you all know how it goes after the repair..

Nov 10, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Whirlpool Cabiro F1 Error Message


Very glad that you are receiving some assistance from the manufacturer on the this issue. I have assisted many folks with this particular problem and will be interested to see what is done on your machine to remedy the problem. I will appreciate it if you will keep us informed. Thank you.

Oct 04, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Whirlpool Cabrio Washer Error message code F1


f1 code means the main control needs to be replaced. pretty common repair

Dec 12, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Error message on WTW6200sw


Called Whirlpool to report the F1 problem on my over 2 year old, out of warranty, Cabrio washer. I was told that a repairman would be over and that I was responsible for the service call, parts and labor. Then later, I read on this site about this washer having a service recall that corrects the "Machine Control Assy" failure that causes the F1 code. I called back Whirlpool asking why they never said anything about it when I called earlier. This customer service rep said there was a recall which was stopped (he did not know why) but he would extend my warranty (at no charge) for an additional 3 months starting today which will cover all the repair charges.
I asked of the repairman when he came, if he was aware that Whirlpool was covering all parts, labor and service call. He said “yes”, prceeded to check the machine and confirmed that it needed a “Control Assy”. He ordered the part from my home (which was delivered to me) and made an appointment to return the following week to install, which he did.
The machine is now up and running and thanks to contributors to this board, I became aware of Whirlpool taking responsibility for this part failure.

Oct 28, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

38 Answers

F1 Error Code On Whirlpool Cabrio


I just called Whirlpool...800-253-1301 in USA and a lovely lady informed that there is a recall on the Cabrio Whirlpool washer for the F1 code. We set an appointment and the service call and parts will be free to fix the issue.

Oct 13, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

39 Answers

Whirlpool Cabrio Washer Error message code F1


I have started a petition to be sent to the CEO of Whirlpool Corp., Jeff Fettit.
Follow the link, and please sign it! The more the better! Spread the word!
You may also copy and post it to any other groups/discussions about this problem.

http://www.petitiononline.com/cabrio08/petition.html

Thank you!!!

Mar 03, 2008 | Whirlpool Cabrio WTW6600SBT Top Load...

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