Question about Kenmore Elite 78722 78729 Bottom Freezer French Door Refrigerator
How do I access the evaporator fan motor on this model?
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Posted on Jan 02, 2017
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
i would check to see if you hear a an blowing in the freezer sect when the door is opened, if you cant hear the fan blowing then there is yout issue, not circulating air up to refrig compartment
Posted on Nov 17, 2008
Look in the back of the freezer, there will probably be a metal panel with a plastic vent on top.
Look through the vents in the metal panel, and you should see the shiny metal fins of the evaporator. If the fins or the vents are plugged with frost, that is your problem. The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. If either one of the parts fails, the freezer will plug up with frost every few weeks. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.
Posted on Jan 07, 2009
Hi: I've dealt with Kenmore for 30 years. Unfortunately the new model numbers don't reveal the age. I must assume it's a newer model. I'm not disputing what you said about it running all the time, but please read on. Oddly enough the new energy efficient referigators run 70 to 80% of the time. They use a smaller compressor without the big amperage start-up. The best I can describe them is that they freewheel alot. The 106......of your model number means it was built by Whirlpool. A very quite and energy efficent refrigerator. If your power bill is high get a meter from your power company, most have them. Just to double check the power consumption. Good luck Jeff
Posted on May 31, 2009
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