Question about Philips Audio Players & Recorders

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Phillips 4g mp3 player shuts down after start up banner is displayed. When plugged into the computer, player freezes on "OK to disconnect!" screen. Manualy reseting does not fix my ailes. Is there another way to solve my problem???

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  • 563 Answers

I have over 10 years experience in electronic tech support.

I know this isn't what you want to hear, but the problem you've described can't be fixed with troubleshooting. Your player will have to be repaired or exchanged. I'm not positive, but I believe your player has a one year warranty. You will need a copy of the purchase receipt to take advantage of the warranty.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

Posted on Jun 18, 2009

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Posted on Jan 02, 2017

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1 Answer

My Phillips MP3 Player hangs


Philips SA30XX MODEL GO GEAR NOT DISCONNECT AND NOT WORKING NOW ONLY SO OK TO DISCONNECT

May 16, 2013 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Need to reset phillips gogear 2GB SA2627/37 as it displays PHILLIPS on start up & shuts down. On connecting to PC, it displays OK TO DISCONNECT and doesnt even recognized by PC as USB device.


Your player might hang up. Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC.

If it is still not recognized, your player may be at fault. Try the Philips Device Manager software and repair device with it.
Contents will be removed by using the repair function.
How to do it is described on the manufacturer's web site here:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&mid=Link_FAQs&view=aa12_view_partial.html&session=20110504030502_93.189.114.198&list=aa12_list_partial.html&slg=AEN&ctn=SA2627/37&dct=FAQ&refnr=0073454&faqview=1

Thanks.
gylacz

May 04, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


Nov 05, 2009 | Philips GoGear HDD6330 MP3 Player

2 Answers

My phillips GoGear SA6185/02 just freezes when i plug usb in


disconnect it. Turn it off. Then while holding the menu button plus it back in. This will make the screen go white about the splash screens. Your computer will see the hard drive and the device will not sync. Remove all the media and the data files. Plug back in and I was good to go.

Jun 24, 2009 | Philips GoGear SA6185/37 Digital Media...

1 Answer

I have the RCA Opal 4gb Mp3 Player and it freezes up.


when you plug in your rca opal mp3 into your computer go to my computer look for the removable disk exp: removable disk (E:)

Jun 15, 2009 | Audio Players & Recorders

2 Answers

Won't download


try formatting the player

Jan 17, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My rca opal mp3 player freezes on the screen where it says initializing when i turn it on?


Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here and download the firmware. start the firmware and when it is runnin plug the M42xx in at the same time holding down the PLAY BUTTON (center) until a white screen with a small computer with a line going to your M42xx is displayed and then release the PLAY button. You can then click on start and the firmware update will complete,,, DO NOT DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....

Jan 01, 2009 | RCA M4204 MP3 Player

1 Answer

Computer Freezes


Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 24, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Hey


It is easier to reformat the mp3 player. When the mp3 is plugged in to the PC, go to my computer, the double click the mp3 player there. You will see internal storage, right click that and click format. You will lose all the stuff on the mp3 player.

Oct 26, 2007 | RCA Lyra RD2765 MP3 Player

2 Answers

RCA Lyra MC5102A


connect lyra to computer
go to my computer on your start menu
lyra will show up on other devices or portable devices
double click on the lyra icon
this will bring up another lyra icon right click on that
go down to the option format and select that
you will lose all of your music
solved my problem two hours after it started

Aug 31, 2007 | RCA Lyra RD2765 MP3 Player

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