Cartridge problem. At least one of the Cartridges has a problem

Open the front cover on the printer. The print cartridges should slide on a conveyor belt from one far end of the print chamber to near the center. There should be one black ink cartridge and one color cartridge.
Remove the cartridges from the printer. This should simply involve grabbing and pulling the cartridges out. There may be a flap holding the cartridges in place that you need to flip up first. Or you may need to press down on the cartridges to spring them out of place.
Decide on replacing the cartridges with a brand new ones or refilling the existing cartridges. Refilling the cartridges can cost less money in the long-term and reduce waste, while new cartridges will guarantee to work and have the most ink up front.
Refill the cartridges with fresh ink in order to reuse them. With black cartridges, you need to drill or melt a hole in the cartridge lid, while you will remove the lid to find the color cartridge's holes. Inject the correct color ink with a plastic syringe bottle. Reseal the lid on a color cartridge after refilling.
Dispose of the cartridges properly after you purchase new ones. Take the old cartridges with you to whichever store you get the new ones from. Not only will this help you find the correct replacements, but the store may also take the old cartridges for recycling.
Insert the new or refilled cartridges into your printer. New cartridges likely have protective tape over the print head that you'll need to remove. Run a test print on the computer to make sure that the cartridges properly work
Check to see if the printer still reads the cartridges as being empty (if you are reusing a refilled one). This will be due to a chip in the cartridges that the printer reads for the ink level. It doesn't change just because you refilled the cartridges. You must purchase an electronic device that will reset the chip for you.


Chris Thrash
B52Computers

Open the front cover on the printer. The print cartridges should slide on a conveyor belt from one far end of the print chamber to near the center. There should be one black ink cartridge and one color cartridge.
Remove the cartridges from the printer. This should simply involve grabbing and pulling the cartridges out. There may be a flap holding the cartridges in place that you need to flip up first. Or you may need to press down on the cartridges to spring them out of place.
Decide on replacing the cartridges with a brand new ones or refilling the existing cartridges. Refilling the cartridges can cost less money in the long-term and reduce waste, while new cartridges will guarantee to work and have the most ink up front.
Refill the cartridges with fresh ink in order to reuse them. With black cartridges, you need to drill or melt a hole in the cartridge lid, while you will remove the lid to find the color cartridge's holes. Inject the correct color ink with a plastic syringe bottle. Reseal the lid on a color cartridge after refilling.
Dispose of the cartridges properly after you purchase new ones. Take the old cartridges with you to whichever store you get the new ones from. Not only will this help you find the correct replacements, but the store may also take the old cartridges for recycling.
Insert the new or refilled cartridges into your printer. New cartridges likely have protective tape over the print head that you'll need to remove. Run a test print on the computer to make sure that the cartridges properly work
Check to see if the printer still reads the cartridges as being empty (if you are reusing a refilled one). This will be due to a chip in the cartridges that the printer reads for the ink level. It doesn't change just because you refilled the cartridges. You must purchase an electronic device that will reset the chip for you.


Chris Thrash
B52Computers

http://support.dell.com/support/edocs/systems/PRN810/en/index.htm#online_documentation

1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.

2. Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.

3. Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.

4. Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.

5. Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.

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1. Look at the indicator light on your Lexmark printer. You'll need to replace ink cartridges when the light flashes or turns red instead of the standard green.
   
2. 
   Purchase Lexmark ink cartridges. You can buy the brand name or purchase a generic version that is compatible with your printer. You can shop for low cost ink cartridges from ABC Ink.
   
3. Step 3 Remove the old cartridges from your printer. Grip the sides of the Lexmark ink cartridges and pull it out. Dispose of the ink cartridges in a recycle program like the one at Staples or save the cartridges for refill.
   
4. Step 4 Install the new ink cartridges after removing the protective tabs. Avoid touching the IC chip when installing the new Lexmark ink cartridges. Replace the cover of the printer.
   
5. Step 5 Allow the Lexmark printer to run a nozzle test. Print several pages with the new ink cartridges to make sure you installed the ink cartridges correctly. The indicator light should return to a solid green color.
   

Are they new cartridges?

If so, have you removed the clear plastic protection strips from the cartridge heads?

Are you using OEM cartridges or refills?
If you still have the old cartridges, put them in and see if the PC gives you status for the empty cartridges. If the system correctly statuses the old cartridges, check that the new cartridges the correct ones for your printer.

I must tell you that Dell uses sensors in the ink cartridges and the printer. So one the ink cartridges is low on ink, sensor on ink cartridges will show as low and if you get it refilled, there is no way to reset the sensor to full since Dell does not want customers to use Refilled ink cartridges. However if you are looking for Low cost ink cartridges they I would suggest you to purchase Standard Capacity ink cartridges from www.dell.com/supplies. they are almost half the price for hi capacity ink cartridges.

They cut costs on Epson compatible cartridges by using low quality ink and chips or not resetting the chips at all. Sounds like you got cartridges that the chips were not reset on so your printer thinks all the cartridges are empty. I own a Cartridge World ink refilling store and I would never recommend purchasing compatible Epson cartridges from anyone. I would buy refills of Epson brand cartridges and make sure the seller reset the chips.

Installing print cartridges

1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
2. Open the print cartridge door. Figure 1: Opening the print cartridge door Make sure the print carriage moves to the center. If it does not move to the center, turn the device off and then turn it back on again.
3. Remove the tape from both cartridges. Figure 2: Removing the tape from a cartridge CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges. Figure 3: Copper-colored contacts
4. Hold the cartridges with the HP logo on top.
5. Insert the tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot. Figure 4: Carriage slots Figure 5: Inserting the tri-color cartridge in the left slot
6. Make sure you push the cartridges in firmly until they snap into place. Figure 6: Pushing the cartridge in firmly Figure 7: Tri-color cartridge and black cartridge correctly installed
7. Close the print cartridge door. Figure 8: Closing the print cartridge door

Aligning print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output. NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. To align newly installed print cartridges

1. Make sure you have letter or A4 unused plain white paper loaded in the input tray. The HP All-in-One prints a print cartridge alignment sheet. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
2. Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left. Figure 9: Loading the alignment sheet
3. Press the Scan ( ) button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.